Facilities Tech III

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Facilities Technician III to join our Facilities team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Provide advanced, hands-on analysis, maintenance, troubleshooting, repair, installation, and operational support across BHN facilities to keep buildings, systems, and equipment safe, reliable, and code-compliant.
• Lead and complete high-level carpentry, plumbing, electrical, HVAC, and general building projects, repairs, and improvements across interior and exterior spaces.
• Maintain and monitor critical and non-critical mechanical and electrical equipment, controls, and installed systems through preventive, predictive, and corrective maintenance.
• Receive, complete, and close work orders through the computerized maintenance management system, accurately documenting labor, materials, findings, and corrective actions.
• Conduct facility and equipment inspections, evaluate conditions that may affect operations or programs, prepare summary reports, and recommend appropriate corrective actions and priorities.
• Coordinate with Facilities leadership to identify and order materials and support managers and directors with facility-project planning, scheduling, coordination, and execution.
• Review and understand equipment operation, building-management systems, fire and life-safety systems, and other facility infrastructure; troubleshoot complex concerns and escalate issues appropriately.
• Maintain productive working relationships with contractors and vendors, coordinate site access and work activities, and help ensure adherence to BHN safety and site requirements.
• Apply advanced knowledge of facility safety standards and comply with manufacturer guidance, security procedures, and applicable city, county, and state ordinances and codes.
• Support the secure archiving of sensitive records, respond to after-hours building needs, participate in required training and professional development, and perform other duties assigned by Facilities leadership.

Who You Are:

• High school diploma or GED required.
• Specialized and/or licensed-level knowledge of facility systems, preventive maintenance, equipment operation, and high-level facility projects required.
• Demonstrated advanced hands-on skill in carpentry, plumbing, electrical, HVAC, mechanical and electrical equipment, controls, and complex troubleshooting.
• OSHA 10 certification required.
• Advanced knowledge of facility safety standards, applicable regulations and codes, fire and evacuation procedures, equipment handling, and equipment-failure response.
• Ability to independently analyze complex or diverse information, evaluate facility conditions, develop solutions, exercise sound judgment, and recommend timely actions.
• Proficiency with computerized maintenance-management, building-management, work-order, communication, and standard computer systems, with the ability to maintain clear and accurate documentation.
• Strong project-coordination, organization, communication, collaboration, customer-service, adaptability, dependability, and problem-solving skills.
• Valid driver's license and a reliable, properly registered and inspected vehicle available during all working hours required.
• Ability to serve as essential staff, respond to after-hours facility needs, and meet the physical requirements of the role, including prolonged standing and walking and lifting or carrying up to 50 pounds, with or without reasonable accommodation.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

Pay Range: $35.50-$37.50