Facilities Technician (45348)

We are seeking a dependable, detail-oriented Facilities Technician to support the maintenance, repair, and overall operational readiness of multiple bank branch locations. This position is responsible for performing a variety of preventative and corrective maintenance activities to ensure facilities remain safe and functional for our staff and customers.

The ideal candidate is a hands-on professional with experience in general building maintenance, including basic electrical, plumbing, structural repairs, and safety systems. This role requires strong problem-solving skills, sound judgment, and the ability to prioritize work independently while maintaining a high level of customer service.

Essential Duties and Responsibilities

Facility Maintenance and Repairs

• Perform routine maintenance and repairs on doors, locks, flooring, ceiling tiles, fixtures, and other building components.
• Complete basic drywall repairs, painting, and minor carpentry work.
• Perform light plumbing repairs and basic electrical troubleshooting.
• Assist with maintaining and troubleshooting building systems and equipment.
• Complete scheduled preventative maintenance tasks to promote the longevity and reliability of facility assets.

Service Response and Customer Support

• Respond promptly and professionally to maintenance requests and emergency situations.
• Prioritize and manage work orders using the maintenance management system in coordination with the Facilities Manager.
• Ensure timely and effective completion of service requests while minimizing repeat maintenance issues.
• Provide exceptional service to employees, customers, and vendors while representing the organization in a professional manner.

Safety and Compliance

• Maintain tools, supplies, and critical repair inventory.
• Identify and communicate facility hazards, safety concerns, and major repair needs.
• Adhere to OSHA regulations, company safety standards, and facility operating procedures.
• Support initiatives that promote a safe and secure environment across all branch locations.

Operational Support

• Participate in preventative maintenance programs to maximize building efficiency and reliability.
• Exercise independent judgment when prioritizing maintenance activities and responding to urgent issues.
• Effectively manage competing priorities and changing deadlines in a fast-paced environment.
• Travel to branch locations approximately 50% of the time.
• Perform additional duties and special projects as assigned.

Education and Experience

• High school diploma or equivalent required.
• One to three years of experience in general building maintenance, facilities maintenance, handyman services, or a skilled trade preferred.
• Experience working in commercial, banking, retail, or multi-site environments is a plus.

Knowledge, Skills, and Abilities

• Working knowledge of building maintenance practices, including basic electrical, plumbing, painting, drywall, and carpentry repairs.
• Familiarity with OSHA regulations and workplace safety practices.
• Strong troubleshooting and problem-solving skills.
• Ability to prioritize tasks, work independently, and respond effectively to urgent maintenance issues.
• Strong communication and customer service skills.
• Ability to maintain professionalism and composure while managing multiple priorities.

Physical Requirements

• Ability to lift and move materials and equipment weighing up to 50 pounds.
• Ability to bend, kneel, climb, push, pull, reach, and stand or walk for extended periods.

Ability to safely use hand tools, power tools, ladders, and maintenance equipment