Facility Maint Tech Mech Trds

Posting Details

Position Information

Classification Title Facility Maintenance Technician - Mech Trades (J) Working Title Facility Maint Tech Mech Trds Position Type SHRA Non-Exempt Position Number 080340 Full/Part Time Full-time School/Department Information

The Division of Student Affairs provides opportunities that foster safety, affirmation, and belonging while supporting the academic, artistic, and holistic development of every student, as they strive to achieve their potential as student-artists in their global community. UNCSA's student body consists of 500+ commuter and 700+ residential high school and college students.

Within the Division, the area of Student Affairs Operations provides on-going maintenance and on-call support for 420+ residential college and 200+ residential high school students.

Primary Description of Work

This position is responsible for conducting preventive, routine, and emergency maintenance and repairs within UNCSA's on-campus residential facilities, which house students ranging in age from early teens to late twenties. The employee applies technical expertise across multiple building systems-HVAC, plumbing, electrical, and mechanical-while maintaining an awareness of the unique operational, safety, and developmental considerations present in residential student living environments.

Working both independently and as part of a broader facilities and housing team, this role ensures the functionality, comfort, and safety of student spaces by adhering to institutional standards, regulatory requirements, and manufacturer specifications. The employee is expected to respond to service requests in a timely, professional, and student-centered manner, in alignment with the mission and goals of the Division of Student Affairs and the Housing Department.

This position also provides consultation and technical support to UNCSA Facilities Management staff and outsourced contractors, contributing to a coordinated and efficient approach to campus maintenance. The employee is expected to demonstrate initiative, flexibility, and a commitment to continuous improvement in customer service delivery and facilities support.

Work Schedule and hours

Monday - Friday

Some weekend/emergency on-call rotations.

7am-4pm

Some weekend/emergency on-call rotations.

Description of Responsibilities and Duties

Facilities Maintenance (Primary Function)

Supports the operation, safety, and long-term reliability of university residential facilities by performing skilled maintenance and repair duties across mechanical trades.

This position provides comprehensive facilities maintenance for UNCSA's residential communities, including the college residence hall (Artist Village), high school residence halls (Moore and Sanford Halls), and campus apartments (Center Stage Apartments).

• Perform skilled and semi-skilled work in the repair, servicing, and maintenance of residential building systems, including HVAC, plumbing, electrical, and mechanical systems.
• Troubleshoot, test, and repair complex systems such as motors, electronics, hydraulic control valves, and mechanical assemblies using diagnostic tools and technical knowledge.
• Maintain and service a wide range of residential equipment, vehicles, and machinery to ensure consistent, safe operation and student satisfaction.
• Operate hand and power tools safely and with technical proficiency according to industry best practices.
• Assist in the planning and execution of preventive maintenance schedules in collaboration with Facilities Management leadership and outsourced contractors.
• Coordinate with internal trades and external vendors to complete service work with minimal disruption to residential life.
• Procure parts and materials as needed for maintenance work; communicate directly with vendors to source supplies in a timely and cost-effective manner.
• Manage daily spare parts inventory, including appliances and tools, ensuring key components are readily available and usage is appropriately tracked.
• Work independently and in coordination with a broader facilities team to address maintenance needs across Artist Village, Moore Hall, Sanford Hall, and Center Stage Apartments.

Customer Service

Supports a student-centered, responsive, and solutions-oriented approach to facilities maintenance in UNCSA residential communities.

• Respond to maintenance requests submitted by students through StarRez, the university's cloud-based housing management platform, within 48 hours of submission.
• Complete all elements of the work order process, including accurate documentation of work performed, feedback on recurring issues, and equipment notes that inform future maintenance planning.
• Communicate clearly and respectfully with students, staff, and contractors-demonstrating professionalism, patience, and a solution-oriented mindset, even in high-pressure situations.
• Provide timely and transparent updates to internal and external customers as well as supervisors regarding the status of work orders, especially when delays, access issues, or complications arise.
• Escalate unresolved, complex, or sensitive issues appropriately, using sound judgment and discretion.
• Demonstrate empathy, emotional intelligence, and cultural awareness when engaging with students and colleagues from diverse backgrounds.
• Exhibit a can-do attitude and flexibility when navigating challenges, shifting priorities, or adapting to new procedures and service expectations.
• Use basic computer programs, including email and departmental platforms, to support effective communication and documentation.

Safety Compliance and Preventive Maintenance

Ensures the health, safety, and operational continuity of residential facilities by performing preventive maintenance and adhering to applicable safety standards.

• Independently determine the need for, and perform, routine service and upkeep of mechanical, structural, plumbing, and electrical systems with minimal supervision.
• Execute preventive maintenance tasks on HVAC systems in Moore Hall, Sanford Hall, Artist Village, and Center Stage Apartments in accordance with manufacturer specifications and established university schedules.
• Replace HVAC filters and conduct regular inspections to ensure systems operate efficiently and within required performance ranges.
• Perform essential equipment and system checks in alignment with OEM (Original Equipment Manufacturer), OSHA, and UNCSA safety and compliance standards.
• Identify safety risks during service work and take immediate corrective action or report concerns as appropriate to mitigate hazards.
• Use tools, ladders, and other equipment in a manner consistent with occupational safety standards; wear required PPE and follow all departmental safety protocols.
• Maintain accurate records of preventive maintenance activities, inspections, and safety-related tasks to support regulatory compliance and operational transparency.
• Participate in regular safety training and remain current on changes to compliance protocols related to building systems, residential environments, and maintenance operations.

Minimum Qualifications

Graduation from high school or equivalent. Experience in the trade(s) areas related to the position's role may be substituted on a year-for-year basis.

If no applicants apply who meet the required competency level and training and experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Preferred Qualifications

Having an APPA Educational Facilities Professional Certification

OSHA 10-Hour Training Course Certification

Terms of Employment S1 12 month Knowledge, Skills and Abilities

Knowledge, Skills, and Abilities

• Technical Knowledge of building systems and trades including HVAC, plumbing, electrical, and mechanical systems, with the ability to troubleshoot and repair components independently.
• Preventive Maintenance Expertise in maintaining and servicing HVAC equipment, motors, pumps, valves, and related infrastructure in alignment with manufacturer and safety standards.
• Diagnostic and Problem-Solving Skills to assess system malfunctions, determine root causes, and implement timely, cost-effective solutions.
• Safety and Compliance Awareness with the ability to follow OSHA regulations, OEM guidance, and institutional safety protocols, including proper PPE usage.
• Customer Service Orientation with the ability to communicate clearly, respectfully, and professionally with students, colleagues, and external vendors in a residential campus environment.
• Work Order and Documentation Proficiency, including familiarity with systems like StarRez or similar work order platforms, and the ability to accurately log maintenance activities.
• Inventory and Resource Management skills to track, organize, and procure parts, tools, and materials as needed to support repair and maintenance functions.
• Adaptability and Flexibility to work independently or collaboratively in a dynamic environment, adjusting to evolving needs, priorities, and service expectations.
• Communication Skills to write clear service notes, emails, and reports; and to explain technical issues to non-technical audiences.
• Basic Computer Skills, including the use of email, digital forms, maintenance databases, and online vendor portals.

Special Conditions for Eligibility

Functional Competencies

Functional Competency Knowledge - Technical Competency Description

Ability to perform a variety of recurring and non-recurring tasks/functions. These

tasks/functions may involve related or varying processes to test, renovate, overhaul, replace,

and perform preventive maintenance on standard mechanical systems.

Ability to provide technical assistance to others by troubleshooting standard facilities

maintenance issues and determining their cause.

Ability to mentor other technicians.

Competency Level Journey Functional Competency Problem Solving Competency Description

Ability to identify facilities-related maintenance problems that require in-depth

analysis, and identify options for solving those problems.

Ability to solve unusual facility maintenance problems that require the application of

journey level trades knowledge and determines the most effective and efficient

course of action.

Ability to gather and analyze/interpret information to better understand the nature of

the problem. May seek input from subordinates, peers, and/or managers in the

decision-making process in order to solve the problem.

Ability to evaluate options and choose appropriate action by considering potential

outcomes.

Ability to make sure that problem is appropriately addressed.

Competency Level Journey Functional Competency Attention to Detail Competency Description

Ability to ensure all work meets and/or exceeds applicable codes and standards.

Ability to check and re-check work prior to, during, and after completion.

Ability to ensure that all parts of a project/task are completed.

Ability to use appropriate record keeping methods.

Competency Level Journey Functional Competency Coordination - Work Competency Description

Ability to determine project/assignment by breaking them down into tasks.

Ability to set objectives and prioritize activities and tasks; ability to adjust priorities when

appropriate.

Ability to take advantage of available resources (personnel, processes, departments, and tools) to complete work efficiently.

Ability to anticipate obstacles/roadblocks and prepare alternative plans to ensure timely task

accomplishment.

Ability to use time effectively and not let distractions interfere with completion of the job/project.

Competency Level Journey Functional Competency Communication Competency Description

Ability to clarify the purpose and importance of directives, instructions, and messages;

ability to present information in a clear and concise manner.

Ability to seek input, listen, and check for mutual understanding; ability to ask for and

provide clarification as needed.

Ability to explain purpose and procedures of facilities maintenance projects in language

easily understood by the customer.

Competency Level Contributing Functional Competency Safety and Health Compliance Competency Description

Ability to identify and resolve potential safety problems and unsafe work practices.

Ability to demonstrate to employees and others, safe ways to perform job tasks or the

use of equipment.

Ability to inform supervisor of unusual safety concerns and make recommendations for

resolution.

Ability to determine appropriate protective equipment based on established standards.

Ability to regularly assess site and shop operations for safety.

Competency Level Contributing Functional Competency Client/Customer Service Competency Description

Ability to identify options, develop solutions, and take action when responding to customer requests.

Ability to satisfy individual customer requests while balancing multiple priorities.

Ability to assess or check with customer to ensure solution meets request.

Ability to develop effective working relationships with internal/external customers

(vendors, subcontractors, etc.) that further the work unit's goals.

Ability to review customer requests and seek clarification as needed.

Competency Level Contributing

Posting Detail Information

Posting Number AS613P Open Date 07/02/2026 Close Date 07/09/2026 Open Until Filled No Salary Range $47,262 - $50,000 (NC06) Recruitment Range, if applicable Special Instructions to Applicants

This is a Subject to the State Personnel Act (SHRA) position. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application process as required by state regulations will result in your application being rejected for the vacancy, and you will not be considered for the position. The UNCSA participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Final candidates are subject to criminal background checks.

The University of North Carolina School of the Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, or retaliation based on race, religion, color, national origin, ethnicity, sex, pregnancy, gender identity or expression, sexual orientation, age, political affiliation, National Guard or veteran status, genetic information, or disability.

EEO Contact Information

Applicants needing assistance with the application process are asked to contact: suttonar@uncsa.edu

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How did you learn about this employment opportunity?
• UNCSA Website
• Agency Referral
• Print Advertisement (Newspaper / Periodical)
• Social Media (LinkedIn, Twitter, Facebook, Other)
• Online Job Board
• Other

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter

Optional Documents