The Facility Management Coordinator for H Mart provides essential administrative support to ensure the effective maintenance and management of H Mart stores.
This role oversees daily help desk operations, ensuring service requests are promptly assigned, tracked, and completed within expected timeframe. Responsibilities include coordinating with vendors for facility needs, processing invoices and payments, purchasing parts and equipment, and supporting in-house technicians. Additionally, the role involves scheduling and documenting maintenance and repairs, liaising with external contractors, and conducting periodic store visits to follow up on facility requests. The ideal candidate will have strong organizational and communication skills to facilitate smooth facility operations across multiple store locations.
Responsibilities but not limited to:
Provide daily help desk oversight to ensure help desk tickets are promptly assigned, work scheduled, and completed
Monitor ticket progress to ensure tasks are completed within expected time-frames
Purchase Parts and Equipment
Correspond and communicate with vendors for facility management needs
Process invoices and payments to vendors
Process draft reports for different projects
Visit regional stores periodically to check and follow up with store requests
Support In-house technicians
Follow protocol for effective maintenance of facilities, equipment and supplies
Schedule and document maintenance and repairs on equipment
Coordinate with outside contractors for the service and repairs
Qualifications / Skills:
BS/BA in Management or Accounting, Manufacturing Engineering Major or related field
Good communication skills to negotiate with vendors and speak with store managers
Must be able to safely operate company motor vehicle and possess a valid driver’s license
Proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook, etc.)
Basic knowledge in SAP is preferred, not required
Able to travel domestically
Excellent written, verbal, and interpersonal communication abilities
Self-motivated with the ability to work both independently and in a team
Bilingual in Korean and English preferred
Benefits:
Health, Dental & Vision insurance per company policy
FSA (Flexible Spending Account) per company policy
DCFSA (Dependent Child Care Spending Account) per company policy
HSA (Health Savings Account) per company policy
EAP (Employee Assistance Program) per company policy
401 (k) Retirement Plan with up to 5% match per company policy
GTL (Group Term Life Insurance) and AD&D (Accidental death & Dismemberment) per company policy
BTA (Business Travel Accident Insurance)
Paid-time off (PTO) and Paid Holidays per company policy
Celebration & Condolence Benefits per company policy