The Facility Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client’s expectations. This role is responsible for assisting the Operations Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations.
Key Responsibilities
Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship.
Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
Fill in to provide coverage for front line positions, as needed.
Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
Immediately respond to reports of accidents, incidents or safety concerns.
Communicate professionally at all times with guests, client, and teammates.
OTHER DUTIES: Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.
Skills, Knowledge and Expertise
At least 18 years of age
Excellent written and oral communication skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Experience in account management and revenue collection
Previous supervisory experience
Previous in the parking industry, preferred
Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.
Benefits
Union:
If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).
Numbers & Facts
Location
New York, New York
Salary
$21 Per Hour
Skills
Cash Flowunmatched
Coachingunmatched
Communication Skillsunmatched
Corporate Complianceunmatched
Customer Relationsunmatched
Documentationunmatched
Facilities Managementunmatched
Facilities and Maintenanceunmatched
Homeland Securityunmatched
Inventory Managementunmatched
Maintain Complianceunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Onboardingunmatched
Operational Supportunmatched
Operations Managementunmatched
People Managementunmatched
Performance Analysisunmatched
Presentation/Verbal Skillsunmatched
Property Managementunmatched
Revenue Managementunmatched
Sales Managementunmatched
Service Deliveryunmatched
Staff Trainingunmatched
Time Managementunmatched
Writing Skillsunmatched
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