Facility Operations Manager

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Who We Are

Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision-Right Talent. Right Time. Right Place. Right Price.

Role: Facility Operations Manager

Location: Ellicott City, MD

Duration: 12 months contract (possible extension)

Job Description:

• This position offers an exciting opportunity to be responsible for managing and maintaining the Howard County Circuit Courthouse. The Facilities Manager plays a vital leadership role in ensuring the facility operates safely, efficiently, and reliably every day.
• In this on-site role, the Facilities Manager is accountable for all aspects of day‐to‐day leadership and operations, including regular communication with the client, monitoring of the CMMS system, an in-depth understanding of the contract, strategic planning and execution of preventive maintenance programs, and thoughtful lifecycle planning of assets-all while maintaining strong fiscal discipline. Success in this position requires the ability to balance operational excellence with budgetary responsibility and long‐term sustainability.
• Beyond technical and operational expertise, the Facilities Manager serves as a key point of contact for stakeholders, actively managing expectations through clear, transparent communication. The role also involves building, developing, and leading a high‐performing operations team that is committed to safety, accountability, and continuous improvement.

KEY SKILLS AND RESPONSIBILITIES

• Customer service mindset with very strong communication and people skills, serving as the primary client‐level liaison for addressing operational, contractual, and financial matters.
• Impeccable attention to detail and the ability to prepare and deliver accurate monthly operational and financial reports.
• Responsible for developing, managing, and tracking operating budgets and financial forecasts, ensuring performance aligns with contractual and organizational financial objectives.
• Able to delegate tasks, meet deadlines, and maintain accountability across the team.
• Be comfortable taking off-hour calls and when necessary, responding to emergencies.
• Serve as a role model, mentor, and trusted resource to staff and stakeholders.
• Strong ability to comprehend complex contract terms and performance requirements, and to work collaboratively with the customer to ensure alignment with contractual obligations and operational policies.
• Manage subcontractors and vendor relationships, including contract administration, performance monitoring, compliance, and cost control.
• KPI Management.
• Ensure the quality, accuracy, and completeness of data entered into the CMMS.
• Administer documentation related to extension requests, relief events, and repair justifications in accordance with contract requirements.
• Review, develop, and proactively implement operational procedures and best practices.
• Provide oversight of day‐to‐day operations as well as long‐term planning activities.
• Manage supervisors and staff, including hiring, promotions, recognition, performance improvement plans, and ongoing performance monitoring.
• Provide technical and managerial guidance to the operations team.
• Ability to read and interpret blueprints and as‐built drawings.

PREFERRED EXPERIENCE

• Bachelor's degree in business, engineering, construction management, or equivalent experience in a facilities management discipline with 10+ years of progressive responsibility.
• Minimum of 10 years of management and leadership experience with a reputable organization.
• BOMA and/or IFMA designation (RPA/CFM) preferred.
• Proficient with Windows‐based software including Excel, Word, PowerPoint, MS Project.
• Experience managing multi‐disciplinary teams and cross‐functional working groups.
• Proven experience leading customer and stakeholder meetings.
• Demonstrated ability to manage operations in compliance with technical and contractual requirements.
• Track record of developing a team culture focused on Customer Satisfaction and Continuous Improvement.
• Hands‐on experience managing preventive maintenance and repairs for MEP, fire alarm systems, security systems, and building automation systems.
• Experience with building systems including HVAC, electrical, plumbing, fire alarm, security cameras, access control, and related facility infrastructure."
• Experience supporting mission‐critical or high‐availability facilities.
• Knowledge of OSHA codes, regulations, and safety compliance requirements.

Why Work With Us?

We believe in more than just jobs-we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.

Our Commitment to Inclusion & Equity

Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

Awards & Recognition

• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1

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