Facility Repair Assistant

Description

Facility Repair Assistant

Position Summary

The Facility Repair Assistant supports the Facilities team by coordinating repair requests, tracking work orders, communicating with vendors and landlords, and providing administrative support. This role helps ensure facility issues are resolved efficiently while maintaining accurate records and delivering excellent customer service.

Key Responsibilities

• Process and monitor repair and maintenance requests through completion.
• Coordinate with vendors, contractors, landlords, and internal teams to ensure timely repairs.
• Track open work orders and proactively follow up on outstanding issues.
• Review vendor proposals and assist with approval processes.
• Resolve invoice discrepancies and vendor billing issues.
• Maintain accurate records of work orders, invoices, and service activities.
• Support Facilities Coordinators and Managers with reporting, projects, and other administrative tasks.
• Escalate issues as needed and adapt to changing priorities.

Qualifications

• High school diploma or GED required.
• 0 to 4 years of experience in facilities, administrative support, customer service, or related fields.
• Strong organizational, multitasking, and problem-solving skills.
• Proficiency in Microsoft Office, including Outlook, Excel, and Word.
• Excellent verbal and written communication skills.
• Experience with facilities or work order management systems preferred.

What We Offer

• Competitive compensation
• Medical, Dental, Vision, and 401(k) with company match
• Paid Time Off
• Career growth opportunities
• Collaborative and team-oriented work environment

Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.  

  

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FirstCash Holdings, Inc. is an Equal Opportunity Employer  

FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process; to perform the essential functions of the job; and/or to receive all other benefits and privileges of employment, please contact Human Resources at 

HRUS@firstcash.com

 or (800)645-2611 Ext. 1