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Facility Training Officer (O-5 Billet) Non-Supervisory
Department of Homeland Security
Immigration and Customs Enforcement
ICE Health Service Corps (IHSC)
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Summary
Responsible for developing, implementing, and monitoring staff training programs at IHSC health care facilities. Oversees accreditation readiness, compliance training, risk management, quality improvement, infection control, emergency preparedness, BLS certification, fit testing, training records, reporting, and special Health Operations Unit projects.
This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.
Learn more about this agency
Summary
Responsible for developing, implementing, and monitoring staff training programs at IHSC health care facilities. Oversees accreditation readiness, compliance training, risk management, quality improvement, infection control, emergency preparedness, BLS certification, fit testing, training records, reporting, and special Health Operations Unit projects.
This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following location:
Folkston, GA
No matching locations found.
Work site options
Telework eligible No Remote job No Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Salary $1 - $150,000 per year
Please note that the salary is dependent on the officers rank, years in service, and location of duty station.
Pay scale & grade
CC 5
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No
Drug test No Security clearance Other Position sensitivity and risk Critical-Sensitive (CS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number IHSC-HOU-FTO-FGA-O5-NS-2027 Control number 887244600
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty (CAD) candidate. Civilians are not eligible for this position.
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Duties
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DUTIES AND RESPONSIBILITIES:
Administration:
Works collaboratively with the health services administrator and assistant health services administrator as the subject matter expert and key advisor in the management, development, implementation and monitoring of training programs.
Provides leadership, develops, and maintains staff training and education to ensure facility health services staff are appropriately trained in coordination with FHPM, FHSO, and IPO for the following IHSC programs of responsibility: accreditation readiness and standards compliance; risk management; quality improvement; infection control; occupational health; environmental health, safety and security; and all hazards emergency preparedness and response.
Monitors, reviews, coordinates, and ensures complete and timely reporting of training activities to maintain compliance with IHSC policies and applicable accreditation standards.
Secures and maintains all training files and information in accordance with all established policies, procedures, and regulations.
Provides quarterly review of training needs in collaboration with FHPM, FHSO, and IPO. Forwards quarterly reviews and updates to HSA for awareness. Disseminates status updates appropriately to staff in a timely manner.
Monitors and reviews established performance indicators with respect to staff training for compliance with IHSC policy, NCCHC, PBNDS, ACA, and/or FRS. Ensures updates are disseminated appropriately to staff in a timely manner.
Coordinates with FHPM to ensure all accreditation-required trainings are complete. Develops, reviews, and updates training processes and policies. Builds training folders for audit preparation. Establishes record keeping processes.
Serves as federal fit tester conducting fit testing for federal staff. Ensures all staff meets annual fit testing requirement.
Travel required up to 25% as directed by the Chief of Health Operations Unit.
Training:
Provides leadership, oversight, staff training and education on compliance with standards and accreditation; risk management (i.e. incident reporting, patient safety, etc.); quality improvement; infection control; occupational health; environmental health, safety and security; and all hazards emergency preparedness and response in coordination with FHPM, FHSO, and IPO.
Serves as IHSC TRAIN subject matter expert and liaises with Medical Education and Development Unit (MEDU). Assists with development, coordination, and uploading of training on the IHSC TRAIN platform. Serves as course provider for IHSC TRAIN.
Identifies HOU and facility-specific training topics (i.e. LOPs, trends from facility data, etc.). Develops, updates, and conducts overarching mandatory facility training for health services staff.
Serves as CPR Instructor. Conducts BLS certification for all federal staff and provides CPR card upon completion.
HOU Projects:
Assists deputy chief of HOU with the development of the unit training program to include creating orientation program, competencies, and job aides and establishing standards of practice.
Develops innovative methods to globally track HOU and accreditation-required trainings. Obtains approval from deputy chief of HOU prior to implementation.
Coordinates with other subject matter experts to design the HOU and facility training program to include other internal agency units (i.e. MEDU, Resource Management Unit, etc.); external federal, state, and local government agencies; and private companies
Requirements
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Conditions of employment
Qualifications
PHYSICAL DEMANDS:
Education
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Additional information
This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Health Systems Support, Health Operations Unit. The Facility Training Officer (FTO) will report directly to the Assistant Health services Administrator (AHSA) with the Health Services Administrator (HSA) serving as reviewing official.
The incumbent serves as the FTO for one of IHSCs medium to large health care or staging facilities across the nation. These facilities are defined as having more than 300 beds, housing complex medical patients, and including medical housing units (sub-acute inpatient capacity). Staffing typically exceeds 40 personnel for health care facilities and 70 for staging facilities, comprising Public Health Service (PHS) officers, federal General Schedule (GS) employees, and contractors. As the facility training officer (FTO), the incumbents primary duty will be to develop, implement, oversee, and monitor initial and annual training and provide Basic Life Support (BLS) certification/re-certification for all federal staff at IHSC-staffed facilities as assigned. The incumbent will also work with the IHSC chief of HOU to complete special projects to ensure compliance and improve health care operations within IHSC.
IHSC provides direct care daily to approximately 15,300 detainees housed at 17 designated facilities throughout the nation. The health care provided includes medical, dental, and mental health care, and public health services. IHSC provides medical case management and oversight for an additional 22,600 detainees housed at approximately 112 non-IHSC staffed detention facilities daily across the country. In addition, IHSC oversees the financial authorization and payment for off-site specialty and emergency care services for detainees in ICE custody. The ICE detainee population is approximately 34,000 detainees daily, with an average length of stay of approximately 30 days, surpassing 400,000 detainees annually. IHSC provides medical support during ICE enforcement operations in the air, on the ground and at sea.
MEMORANDUM OF AGREEMENT
U.S. Public Service Commissioned Corps officers are detailed to Department of Homeland Security as described in a Memorandum of Agreement
SUPERVISORY CONTROLS:
The incumbent reports to the AHSA and consults on project status, successes, and challenges. The HSA serves as the reviewing official. The incumbent performs specialized tasks independently and selects methods to achieve objectives, referring complex issues to higher authorities.
When performing HOU project duties, the incumbent reports to the Deputy Chief of HOU, but the performance evaluation rater and leave-granting authority remain with the AHSA, with the HSA as the reviewing official.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authoritys discretion. You will be notified of selection or non-selection.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes:
U. S. Public Health Service Officers
Cover Letter/Letter of Interest.
Degrees. (Place under "Diploma/GED")
Professional license. (If applicable)
Additional professional certificates. (If applicable)
Three professional references. (i.e., name, title and contact information)
Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
A copy of your Certificate of Investigation (located in your eOPF).
*Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
For IHSC USPHS officers only, a copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
New Call to Active Duty
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 11/05/2026.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
Agency contact information
IHSC Recruiting
Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes:
U. S. Public Health Service Officers
Cover Letter/Letter of Interest.
Degrees. (Place under "Diploma/GED")
Professional license. (If applicable)
Additional professional certificates. (If applicable)
Three professional references. (i.e., name, title and contact information)
Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.
A copy of your Certificate of Investigation (located in your eOPF).
*Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")
For IHSC USPHS officers only, a copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.
New Call to Active Duty
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.
The complete initial Application must be submitted by 11:59 PM (EST) on 11/05/2026.
PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.
To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.
Expand Hide how to apply
Agency contact information
IHSC Recruiting
Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Next steps
Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Immigration and Customs Enforcement
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws, safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a comprehensive workforce spanning hundreds of occupations. Make an impact; join DHS.
The mission of U.S. Immigration and Customs Enforcement (ICE) is to protect America from the cross-border crime and illegal immigration that threaten national security and public safety. ICE focuses on smart immigration enforcement, preventing terrorism, and combating the illegal movement of people and goods. ICE is the principal investigative arm of DHS and the second largest investigative agency in the federal government. Created in 2003, through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE has more than 20,000 employees in more than 400 offices in the United States and around the world. ICE is a key component of the DHS layered approach to protecting our nation from a wide range of threats. For additional information about ICE and career opportunities, please visit www.ice.gov.
Agency contact information
IHSC Recruiting
Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service
500 12th Street SW
Washington, DC 20536
US
Visit our careers page
Learn more about what its like to work at Immigration and Customs Enforcement, what the agency does, and about the types of careers this agency offers.
https://www.ice.gov/detain/ice-health-service-corps
Summary
Responsible for developing, implementing, and monitoring staff training programs at IHSC health care facilities. Oversees accreditation readiness, compliance training, risk management, quality improvement, infection control, emergency preparedness, BLS certification, fit testing, training records, reporting, and special Health Operations Unit projects.
This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following location:
Folkston, GA
No matching locations found.
Work site options
Telework eligible No Remote job No Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Salary $1 - $150,000 per year
Please note that the salary is dependent on the officers rank, years in service, and location of duty station.
Pay scale & grade
CC 5
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No
Drug test No Security clearance Other Position sensitivity and risk Critical-Sensitive (CS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number IHSC-HOU-FTO-FGA-O5-NS-2027 Control number 887244600
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