Automotive Industry, Automotive Technology, Best Practices, Communication Skills, Cross-Functional, Disability Insurance, Identify Issues, Industry/Trade Analysis, Interpersonal Skills, Knowledge Base, Legal, Life Insurance, Manufacturing/Industrial Processes, Problem Solving Skills, Production Systems, Programming Languages, Project/Program Management, Python Programming/Scripting Language, Rockwell Automation, SQL (Structured Query Language), Software Administration, Systems Administration/Management, Team Player, Technical Support, Technical Writing, Testing, Time Management, Training/Teaching
Job Title: Factory Talk Production Centre Engineer
Location: San Antonio, TX
Summary: We are seeking a highly skilled Technical Support Engineer with extensive knowledge of Rockwell Factory Talk Production Centre (FTPC) to join our team. The ideal candidate will have a strong background in automotive systems and a proven track record of providing exceptional technical support. This role requires a proactive individual who can troubleshoot complex issues, collaborate with cross-functional teams, and deliver effective solutions to enhance production efficiency.
Responsibilities:
- Provide expert technical support for Rockwell FTPC, ensuring optimal performance and reliability.
- Diagnose and resolve technical issues related to FTPC and associated systems in a timely manner.
- Collaborate with engineering and production teams to implement system improvements and upgrades.
- Conduct training sessions for end-users on FTPC functionalities and best practices.
- Document technical issues and solutions in a knowledge base for future reference.
- Assist in the development and execution of test plans for new software releases and updates.
- Stay current with industry trends and advancements in FTPC and automotive technologies.
- Participate in cross-functional projects to enhance overall production capabilities.
Mandatory Skills:
- Strong expertise in Rockwell Factory Talk Production Centre (FTPC).
- 7-10 years of experience in technical support, preferably in the automotive industry.
- Proficient in troubleshooting and resolving complex technical issues.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Preferred Skills:
- Experience with other Rockwell Automation products.
- Knowledge of manufacturing processes and production systems.
- Familiarity with programming languages such as SQL or Python.
- Project management experience.
- Certifications related to Rockwell Automation or technical support.
The pay range for this role is $110,000- $120,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com."