FII USA, Inc., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Supporting Quality Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing.
The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Supporting Quality Department as needed.
Responsibilities
Interface with customers and internal cross-functional teams to root cause hardware issues to the component level
Perform engineering investigations of significant customer field and line escalations related to hardware issues
Monitor test failure trends in NPI and provide corrective actions to improve production test yields
Design and develop debug tools to improve debug process and efficiency
Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting
Support internal communications of techniques and processes for WW RMA & Service Centers
Drive "best practices" across WW Operational, RMA & Service Sites
Program manage CSP/Enterprise account Reliability requirements
Facilitate Reliability strategy discussions
Other duties as assigned
Qualifications
Bachelor's or Master's degree in electrical or computer engineering required
Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required
Experience in hardware/firmware/software development and test methodologies preferred
Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred
Reasons you should work for us:
Comprehensive benefits package including medical, dental, and vision insurance coverage.
Basic life insurance and short-term disability coverage provided by employer.
Supplemental life insurance and long-term disability coverage options available.
401K with employer contribution.
Personal, Vacation, and Holiday paid time off for all full-time employees.
Onsite Aurora Health & Wellness Center available for all employees.
Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
Numbers & Facts
Location
Mount Pleasant, WI
Skills
ARM (Advanced RISC Machine)unmatched
Best Practicesunmatched
Computer Engineeringunmatched
Computer Firmwareunmatched
Computer Systemsunmatched
Corrective Actionunmatched
Cross-Functionalunmatched
Customer Relationsunmatched
Debugging Skillsunmatched
Debugging Toolsunmatched
Electrical Engineeringunmatched
Enterprise Salesunmatched
Failure Analysisunmatched
Identify Issuesunmatched
Industry Standardsunmatched
Intel Product Familyunmatched
Manufacturingunmatched
Manufacturing/Production Testingunmatched
Memory Hardwareunmatched
Microprocessorunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Product/Service Launchunmatched
Productivity Managementunmatched
Quality Assurance Methodologyunmatched
Software Testingunmatched
Training/Teachingunmatched
Trend Analysisunmatched
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