Job Title : Failure Analysis Technician Location: Bothell, WA Schedule: Monday–Friday, 8:00 AM–5:00 PM - Onsite Pay Rate: $28 per hour - $34 per hour
Job Summary
We are seeking a detail-oriented Failure Analysis Technician with 1-2 years of experience to support failure investigations, field complaint analysis, and Post-Market Surveillance (PMS) activities. The ideal candidate will have experience reviewing failure reports, maintaining project trackers, preparing technical reports, analyzing trends, and collaborating with cross-functional engineering and testing teams.
Experience with TrackWise, Returned Goods Analysis (RGA), complaint investigations, dashboard reporting, trend analysis, PMS, or medical device/product quality is highly preferred.
Key Responsibilities
Review and analyze incoming field failure reports and customer complaints using TrackWise.
Plan and coordinate RGA activities, project trackers, and deliverables.
Prepare RGA analysis reports and periodic PMS reports.
Create dashboards and perform trend analysis to identify recurring issues and potential risks.
Coordinate with cross-functional teams, including Engineering, Quality, and Testing.
Support follow-up System Engineering and Test activities.
Initiate MLD and/or PDLM programs when required.
Maintain accurate documentation and ensure timely completion of assigned projects.
Qualifications
1+ years of experience in failure analysis, quality, engineering support, product testing, or a related field.
Strong analytical, documentation, and problem-solving skills.
Ability to work effectively with cross-functional teams.
Experience with TrackWise or similar quality/complaint management systems is a plus.
Experience in the medical device, healthcare, life sciences, or regulated manufacturing industry is preferred.
Strong proficiency with Microsoft Office, particularly Excel and reporting tools.