Fair Lending Coordinator - Glenville, NY

Fair Lending Coordinator

Reports to: Risk Management Senior Officer

FLSA Status: Non-Exempt | Supervisory Role: No

Why Join Us?

At Trustco Bank, we're committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team member's contribution and offer a supportive, collaborative work environment. Join Trustco Bank's esteemed team and play a vital role in shaping our future by attracting the brightest minds. We look forward to welcoming a strategic partner passionate about talent and growth.

We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!

About the Fair Lending Coordinator Role

The Fair Lending Coordinator is specifically knowledgeable in fair lending risk management. The position's focus is to ensure adherence to fair lending laws and regulations to include the Fair Housing Act (FHA) and the Equal Credit Opportunity Act (ECOA) which protect consumers by prohibiting unfair and/or discriminatory lending practices.

Key Responsibilities

• Conduct fair lending risk assessments and analyze lending activity to identify fair lending risk associated with levels of assistance, underwriting, pricing, steering, and servicing.
• Responsible for adherence to the Bank's compliance program related to fair lending including, but not limited to the timely completion of all required and assigned training.
• Review and analyze the geographic distribution of loan products, deposit products, and service delivery systems.
• Monitor and suggest enhancements to lending service, and investment strategies to support the Bank's CRA efforts under the large institution performance criteria.
• Review customer complaints to relating to fair lending issues to ensure timely and satisfactory resolution.
• Review and make recommendations relative to the Bank's fair lending training program for all employees, officers, and directors as applicable to individual roles and responsibilities.
• Coordinate examination materials for internal and external auditors during fair lending reviews.
• Monitor and analyze developing trends and changes in regulations relating to fair lending including CRA, HMDA, EOCA, and all other applicable regulations.

Perform loan file reviews to analyze This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications & Experience

Required

• An Associate's degree in a business-related field or equivalent level of education and experience.
• Supervisory experience.
• Effective verbal and written communication skills.
• Well organized with the ability to manage multiple tasks and work to time sensitive deadlines.
• Ability to work well independently and in groups.
• Working knowledge with Microsoft Office Programs; Excel and Word

Preferred

• Bachelor's degree in Ethics and Compliance
• Certified Regulatory Compliance Manager (CRCM)

Schedule

Full-time position:

Monday - Friday, 8:30 am - 5:00 pm; flexibility for evenings and weekends as needed.

Travel: Occasional travel to events; valid driver's license required.

Equal Employment Opportunity Statement:

Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:

• Hiring, placement, upgrading, transfer, demotion or promotion
• Recruitment, advertising or solicitation for employment
• Treatment during employment
• Rates of pay or other forms of compensation
• Selection for training, including apprenticeship
• Layoff or termination

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.