POSITION SUMMARY The selected intern works in direct support of The International Center's Senior Vice President of Operations & Chief of Staff, and the Office Manager & CRM Administrator. This role is involved in the data systems and programs that manage our company's organizational data. The intern uses data to help the organization identify and bridge customer and organizational gaps. This includes working with Neon CRM, which interfaces with SQL, to manage, analyze, and report data. This role also researches, analyzes, and creates data presentations that tell the story of our business to various constituents. Note: This internship is intended for current undergraduate students; master's and PhD candidates are considered overqualified.RESPONSIBILITIES CRM administration, data quality control, trainingDocument best practices for database useDevelop administrative and user SOP'sCreate and report intern program data analyticsAnalyze donor records to identify trendsManage organizational projects – this “special needs” role and responsibilities will be further defined as project scopes & timelines ariseProvidehelp desk supportDESIRED LEARNING OUTCOMES Gain CRM management, analytic, research, and organizational experienceAid the organization in researching, analyzing, and telling its storyAbility to acquire enhanced office and organizational skillsDESIRED SKILLS AND COMPETENCIES Research and organizational skillsData visualizationInformation aligned field/majorCultural awarenessNote: This undergraduate internship does not include coding, programming, or engineeringEXPECTATIONS Be on time, be present, be engagedCommunicate, participate, support your team and the missionPAY & SCHEDULE $15/hour, plus $80 monthly parking stipendThe Center's office hours are 8:30 a.m. to 5:00 p.m., Monday - FridayInterns work an average of 20 hours per week during the fall and spring terms, and an average of 30 hours per week during the summer termHybrid work possible, based on project needs and availabilityBENEFITS Mentor committed to your successWeekly professional development programmingLocal and international networking opportunitiesCollaborative, respectful, fun work cultureOPT/CPT, class credit, school stipend/scholarship application support#J-18808-Ljbffr