Analysis Skills, Artificial Intelligence (AI), Clean Technologies, Cloud Computing, Coaching, Communication Skills, Customer Relations, Customer Support/Service, Data Analysis, Emerging Technology, Establish Priorities, Fortune 500 Customers, Internet Security, Journalism, Leadership, Leading Edge Technology, Media Research, Mentoring, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft SharePoint, Microsoft Windows Azure, Microsoft Windows System Internals/Programming, Multiplatform/Cross-Platform, Multitasking, Office Equipment, Organizational Skills, Press/Analyst/Public/Media Tours, Project/Program Management, Public/Media/Press/Analyst Relations, Resolve Customer Issues, Team Player, Time Management, Transformational Communications, Trend Analysis, Writing Skills