FALL/SPRING - Help Desk Consultant - (WORKSTUDY OR TRUST FUNDED POSITION) - Massachusetts College of Liberal Arts

Massachusetts College Of Liberal Arts
  • North Adams, MA
    30+ days ago

    Job Description

    Location: NORTH ADAMS, MA Category: Student Employment Job Type: Part-time Posted On: Tue Jul 14 2026 Job Description:

    • Provide technical support over the phone and in person to members of the campus community that contact the Help Desk. Work as part of a customer service oriented team of primarily student employees.
    • Be the primary point of contact for student-related IT support issues.
    • Perform initial troubleshooting of student laptop computers.
    • Assist students with network-related hardware and software problems (e.g., connecting to the dorm network or wireless network).
    • Facilitate and/or administer the repair of student computers.
    • Answer student phone c... more...

    Numbers & Facts

    LocationNorth Adams, MA

    Skills

    • Consultingunmatched
    • Customer Support/Serviceunmatched
    • Hardware Repairunmatched
    • Help Deskunmatched
    • Identify Issuesunmatched
    • Laptop PCunmatched
    • Network System Hardwareunmatched
    • Technical Supportunmatched
    • Telephone Product Supportunmatched
    • Telephone Skillsunmatched
    • Wireless Communicationsunmatched

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