Consulting, Customer Support/Service, Hardware Repair, Help Desk, Identify Issues, Laptop PC, Network System Hardware, Technical Support, Telephone Product Support, Telephone Skills, Wireless Communications
Location: NORTH ADAMS, MA Category: Student Employment Job Type: Part-time Posted On: Tue Jul 14 2026 Job Description:
- Provide technical support over the phone and in person to members of the campus community that contact the Help Desk. Work as part of a customer service oriented team of primarily student employees.
- Be the primary point of contact for student-related IT support issues.
- Perform initial troubleshooting of student laptop computers.
- Assist students with network-related hardware and software problems (e.g., connecting to the dorm network or wireless network).
- Facilitate and/or administer the repair of student computers.
- Answer student phone c... more...
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Massachusetts College Of Liberal Arts