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Family Based Supervisor

Strawberry Fields

State College, PA

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JOB DETAILS
SKILLS
Accounts Payable, Administrative Management, Child and Youth Services, Clinical Support, Communication Skills, Conflict Resolution, Consulting, Corrective Action, Customer Experience, Customer Satisfaction, Customer Support/Service, Documentation, Driver's License, Employee Orientation, Employee Retention, Event Management, Financial Management, Fitness, Funding, Healthcare, Human Resources, Lead Generation, Leadership, Licensing, Office Equipment, People Management, Performance Analysis, Performance Reviews, Philosophy, Physical Demands, Psychiatry and Mental Health, Psychology, Quality Management, Record Keeping, Regulations, Rehabilitation Nursing, Risk Management, Safety Process, Servant leadership, Social Work, Special Education, Standards of Care, Team Lead/Manager, Team Player, Time Management, Treatment Plan
LOCATION
State College, PA
POSTED
1 day ago
JOB TITLE: Family Based Supervisor

JOB SUMMARY: Develops and implements the family-based services program. Provides leadership, guidance and support to staff in assigned program.

REPORTS TO: Program Director - Mental Health Services

Expected Behaviors:

1. Standards of Conduct - You consistently demonstrate knowledge of, adherence to, and willingness to promote Devereux Strawberry Fields' Standards of Conduct. As a Servant Leader of Devereux Strawberry Fields, you conduct yourself as a personof character and work as a compassionate collaborator creating meaningful connections with other employees and those we serve, while respecting boundaries.

2. Safety First - You follow our safety policies, procedures, and Center approved practices. You exercise good judgment when confronted with safety related decisions. You show the foresight of a servant leader by taking decisive action by demonstrating concern for the safety of our client, consumers, yourself, community, and others. You speak up/report when you identify practices that do not support the safety of clients.

3. Mission Driven - You consistently demonstrate dedication to Devereux Strawberry Fields' mission and vision. You support Devereux Strawberry Fields' Philosophy of Care and work with others positively and in a caring and compassionate manner, demonstrating a passion for serving others (Person of Character). As a servant leader, you have a passion for serving others - assesses and tries to improve how people experience our services, systems, and processes.

4. Leads with Moral Authority - As a servant leader, you have clear expectations and you hold yourself and others accountable for meeting high standards and report/raise concerns when you identify behaviors/practices that do not meet standards. You work diligently to achieve goals, minimize risk, and take responsibility and ownership of your own decisive actions, work products, and services provided. You demonstrate this by completing assignments on time, working independently, and being dependable. In performing your work, you demonstrate patience and self-control. You are always en route continually incorporating new innovations to advance our services, our industry and the lives of those we serve.

5. Ethical - You conduct business in a manner that adheres to established internal and external guidelines and regulations, and are regarded by others as one who will always "do the right thing," As a servant leader, you act with moral authority to show accountability and strive to meet the "Devereux Strawberry Fields Family Standard" and Devereux Strawberry Fields' Ethical Standards. You use Devereux Strawberry Fields' resources in a prudent manner. You are alert to potential risks, concerns, and violations, taking action to immediately report concerns to a supervisor or appropriate manager.

Competencies:

1. Customer Service - As a servant leader, you put people first showing care and concern for all. You are viewed by others as professional, approachable, friendly, and helpful. You see yourself as the face, the reputation, and the integrity of Devereux Strawberry Fields. You demonstrate knowledge of your customers (internal and external) and take steps to understand and address their current and anticipated needs. You follow up on your commitments and work to ensure the highest level of customer experience and satisfaction.

2. Respectful - As a servant leader, you treat others fairly, consistently, and with dignity. You display personal and professional boundaries. You use positive and pro-social interactions. You work as a compassionate collaborator to express appreciation and resolve conflict constructively, directly, and professionally. You welcome and accept the differences in others and develop meaningful connections and work well with others in a diverse environment.

3. Team Focused - You understand your role on the team and contribute towards its success. You are a compassionate collaborator, placing the team's interests ahead of your own. You work collaboratively with others and actively seek input from others to arrive at a solution. As a servant leader, you bring new ideas, innovation, vision, and energy to the group. You actively support team decisions once they are made.

4. Capable Skilled Communicator - You demonstrate empathy and readily share information or knowledge needed by others. You routinely promote open communication by listening to others and seeking and providing timely meaningful performance feedback. You offer sincere and specific praise. You effectively and appropriately convey your thoughts both verbally and in writing so that others understand. You use communication persuasively, technology effectively and responsibly, and within policy. You offer praise to others.

5. Positive Initiative - You lead and influence others by example. You take pride in your work and demonstrate servant leadership as a systems thinker with a "can do" nimble attitude while completing assignments. When challenged with obstacles, you always consider the greater good. You see the big picture and are solution focused. You effectively manage unexpected events with foresight, and you act on opportunities to improve the services.

Professional Skills:

*1. Administers the family-based service ensuring clients receive and participate in services on a continual basis. Assists and serves as back up for Family Based Services staff. Makes revisions to the services provided as needed.

*2. Serves in liaison capacity communicating with the County Office, agency representatives, funding agencies, individuals and their families and other stakeholders/advocates as indicated. Attends required meetings.

*3 Participates in assessment of individuals, the development of resiliency plans and clinical approaches. Assist in the revisions of program design, resiliency approaches or individual assessments at clinical meetings.

*4. Ensures proper documentation of program participation, record keeping for charts and/or referrals including current authorization, psychiatric appointments resiliency plans and progress notes. Utilizes computerized individual tracking system to maintain current individual information.

*5 Ensures that program staff comply with all regulatory, organizational and Center standards of care. Ensures the safe and effective delivery, and documentation of resiliency services for all individuals in assigned program. Provides clinical supervision to program staff.

*6. Directs employees to ensure adequate staffing. Interviews, selects, orients and supervises employees and/or delegates responsibility where appropriate and recommends terminations in conjunction with the Program Director and Human Resources. Completes performance assessments for employees in a constructive and timely manner.

*7. Offers clinical administrative supervision to each Family Based team, as well as weekly group supervision. Provides clinical supervision by attending or have team video tape sessions to ensure staff is following Family Based model.

*8. Participates in Quality Management activities and other duties as assigned.

*9 Training and certifications remain up to date and complete.

This role profile reflects management's assignment of current essential functions; it does not prescribe all or restrict the tasks that may be assigned now or in the future relevant to primary job responsibilities for a Finance Manager - Accounts Payable.

*Denotes Essential Functions.

Responsibilities:

Staff Leadership / Development: All staff assessments are completed on time. Supervisor must demonstrate management by walking around and on-going initiatives to retain staff including but not limited to: staff recognition, trains and develops team, demonstrates effective conflict resolution skills and directs team in a fair and supportive manner. Demonstrates that corrective action and/or development plans are consistently written, adhered to and that appropriate follow up is taken. Further, demonstrates that human resources policies, procedures, and practices are consistently applied. Demonstrates ability to enhance supervisory / staff communications by documenting that team meetings are conducted and communication occurs consistently with direct reports.

Job Specifications:

EDUCATION/EXPERIENCE: (1) A graduate degree in psychiatry, psychology, social work, nursing, rehabilitation education or a graduate degree in the field of human services plus at least 3 years direct care experience with children or adolescents in the following Child and Adolescent Service System Program (CASSP) systems: Mental Health, Intellectual Disabilities, Education, Special Education, Children and Youth, Drug and Alcohol, Juvenile Justice, Health Care and Vocational Rehabilitation, including 2 years of supervisory experiences in any program of the CASSP system. (2) Supervisory certification from the American Association of Marriage and Family Therapists. (3) A bachelor's degree with a major in a field of human service plus at least 3 years direct care experience with children and adolescents in a CASSP system program and may direct a Family-Based Mental Health Program if the Department approves and the service of a clinical consultant is obtained to provide clinical support at least 3 hours of service per team per week for a program with one team plus 1 hour per team per week for each additional team. The clinical consultant may not provide direct Family-Based Mental Health Services for the provider. The clinical consultant shall: (i) Be a psychiatrist or a person with a master's degree in a field of human services plus 3 years of direct mental health service experience in working with children and families. (ii) Oversee treatment plans and other direct and indirect clinical support as assigned by the program director.

Valid Driver's License required.

PHYSICAL REQUIREMENTS: Significant amounts of walking, sitting, and standing. Some repetitive wrist/hand movements, normal hearing and vision. Occasional use of computers and office equipment. Occasional driving of Devereux Strawberry Fields vehicles for business purposes.

OCCUPATIONAL EXPOSURE: Works locations include SFI office, consumers' homes, and other appropriate public settings.

Some fluctuations in temperature. Possible exposure to blood-borne pathogens.

CORE CURRICULUM: As required annually by licensing agencies and Devereux Strawberry Fields (organization and Center-specific modules).

In keeping with Devereux Strawberry Fields' philosophy that each individual should be encouraged to reach his or her full potential, and in compliance with the Americans with Disabilities Act (ADA), reasonable accommodations or modifications will be made for qualified individuals with disabilities to allow such individuals with disabilities to perform the essential functions of this position.

Benefits for full-time employees -
  • Comprehensive Medical and Dental with low cost for employee coverage
  • FREE employee Vision insurance
  • FREE employee Life Insurance
  • Flexible Spending Account
  • Generous paid time off package beginning the first day of employment that includes vacation, sick, and 10 holidays
  • Employee Assistance Program and Life Coaching
  • Discounted monthly gym memberships at participating, local fitness centers


You deserve to work somewhere that gives back to you! Devereux is proud to offer ASCEND - the first career accelerator program exclusively designed to give behavioral healthcare workers - the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to $15k reimbursed annually for undergraduate and $25k reimbursed for graduate) and student loan repayment, among other benefits!

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

United Way Partner Agency

Equal Opportunity Employer

About the Company

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Strawberry Fields

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