Family Self-Sufficiency Coordinator

Our client, a respected Berkshire County non-profit, is seeking a Family Self-Sufficiency Coordinator to work directly with individuals and families participating in housing assistance programs. This position provides coaching, case management, resource coordination, and advocacy services designed to help households achieve greater financial independence, housing stability, educational advancement, and employment success.

The ideal candidate is passionate about helping people overcome barriers, build meaningful goals, and connect with community resources that support long-term self-sufficiency.

PAY RANGE: 47K-51K Depending on experience

Primary Responsibilities

• Provide individualized coaching, mentoring, and support to participating households.
• Develop and maintain comprehensive self-sufficiency plans based on each participant's goals and needs.
• Conduct participant intakes, assessments, enrollments, and ongoing follow-up meetings.
• Identify barriers to success and connect participants with community resources related to employment, education, training, transportation, childcare, healthcare, financial literacy, legal services, and other supportive programs.
• Monitor participant progress and maintain regular communication to ensure goals remain on track.
• Maintain accurate electronic case records, documentation, reporting, and program databases.
• Ensure compliance with program requirements, funding regulations, confidentiality standards, and agency policies.
• Coordinate with community partners, service providers, landlords, advocates, and other stakeholders to support positive participant outcomes.
• Assist with the administration of participant escrow accounts and required program reporting.
• Prepare reports and provide program data to support organizational and funder requirements.
• Organize meetings, participant engagement activities, and collaborative partner events as needed.
• Participate in required trainings, professional development opportunities, and program meetings.

Qualifications

Required

• High School Diploma, GED, or equivalent.
• Experience in case management, social services, community outreach, workforce development, housing services, or a related field.
• Strong interpersonal, communication, and relationship-building skills.
• Excellent organizational and time management abilities.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and database systems.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

Preferred

• Associate's or Bachelor's degree in Human Services, Social Work, Psychology, Sociology, Education, or a related field.
• Experience working with low-income individuals and families.
• Knowledge of housing assistance programs and community resources.
• Bilingual English/Spanish skills.

Ideal Candidate

The successful candidate will demonstrate empathy, professionalism, strong problem-solving abilities, and a commitment to helping individuals and families achieve lasting stability and independence. They will be comfortable working with diverse populations, coordinating multiple priorities, and building collaborative relationships throughout Berkshire County.

Benefits of Working With This Organization

Join a mission-driven Berkshire County non-profit dedicated to strengthening communities and helping individuals and families achieve long-term success. This role offers the opportunity to make a meaningful impact while working alongside a collaborative and supportive team.

Equal Opportunity Employer

We are committed to creating and sustaining a diverse, equitable, and inclusive workplace. We welcome applicants of all backgrounds and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status.