Turn Your Experience Into Hope as a Family Support Provider
Use your lived experience to make a difference for other families. As a Family Support Provider, you’ll walk alongside parents and caregivers of children with serious emotional or behavioral disorders—offering understanding, advocacy, and practical support based on what you’ve lived and learned.
Full-time, benefit eligible position. 40 hours weekly.
This Is a Great Opportunity for Someone Who:
- Has navigated the behavioral health system for their own child and wants to help others do the same
- Believes in the power of peer support and parent-to-parent connection
- Finds fulfillment in guiding families through complex systems with empathy and encouragement
Key Responsibilities
- Coaching and supporting families to better understand and meet their child’s needs
- Helping parents build strong, collaborative relationships with service providers and care teams
- Connecting families with community resources, support groups, and educational materials
- Providing encouragement and emotional support during crises and challenging times
- Assisting with meeting preparation and participation as requested by the family
- Collaborating with the treatment team to create individualized, family-centered service plans
- Submitting timely documentation, including progress notes completed collaboratively within 24 hours
- Traveling to meet families and attend team meetings as needed - Driving is an essential function of this position
Requirements, Skills, Knowledge and Expertise
High School/GED required
WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
- Must be a family member with a child who has been or currently has a behavioral or emotional disorder
- Must complete and pass the FSP Relias training and DBH FSP training, and obtain a Family Support Provider certification within 6 months of hire date
- A valid driver's license and agency established minimum automobile coverage required
You’ll Be A Great Fit for This Role if You:
- Have a personal understanding of the challenges families face in navigating behavioral health systems
- Are a natural encourager and strong communicator who leads with empathy
- Want to be a trusted ally to parents who feel overwhelmed or alone
- Are detail-oriented and dependable when it comes to documentation and follow-through
- Are ready to turn your family’s journey into a source of strength and guidance for others