Family Violence Intervention Unit Victim Advocate

Family Violence Intervention Unit Victim Advocate

Salary

$66,400.00 - $102,900.00 Annually

Location

Detective Division Headquarters 5234 Greens Dairy Rd. Raleigh, NC 27616, NC

Job Type

Full-Time

Job Number

2026-00512

Department

Police Detective Division

Opening Date

07/02/2026

Closing Date

7/17/2026 11:15 AM Eastern

Work Hours

Monday - Friday, 7:00 am - 4:00 pm

Hiring Range

$66,400.00 - $84,700.00

• Description
• Benefits
• Questions

Job Description

The City of Raleigh Police Department is seeking a Family Violence Intervention Unit Victim Advocate. This is non-sworn specialized administrative role with technical work in the counseling and service referral of victims and witnesses of crimes, particularly family violence crimes. Work involves responsibilities as the victim advocate for a variety of police related incidents. Work includes the coordination of activities for victim/witness contacts, follow-ups, scheduling, and counseling for victims and witnesses. Work includes extensive contact with the public, other departments and outside agencies. Work requires initiative and independent judgment. Work is reviewed through oral and written reports to supervisors.

About You:

You are a compassionate, resourceful, and professional advocate who is committed to supporting individuals and families during some of the most difficult moments of their lives. You excel at building trust with victims, providing crisis intervention, and connecting people with the resources they need to move forward. You communicate with empathy and confidence, balancing sensitivity with sound judgment while working in fast-paced, emotionally challenging situations. With experience in victim advocacy, counseling, social work, or a related field, you are skilled at collaborating with law enforcement, courts, and community service agencies to ensure victims receive comprehensive support. You are organized, detail-oriented, and comfortable preparing reports, maintaining accurate records, and managing multiple priorities. Most importantly, you are dedicated to serving the community with integrity, professionalism, and respect while helping victims navigate the criminal justice process and access the services that promote safety, healing, and recovery.

About Us:

The City of Raleigh is the second-largest city in North Carolina and remains one of the fastest growing areas in the country. Driven by a strong economy and outstanding quality of life, Raleigh is consistently ranked among the nation's best places to live and operate a business. The "Capital City" The City of Raleigh is the second-largest city in North Carolina and remains one of the fastest growing areas in the country. Driven by a strong economy and outstanding quality of life, Raleigh is consistently ranked among the nation's best places to live and operate a business. The "Capital City" offers many cultural and entertainment advantages of a large City without the traffic and other drawbacks. Wake County is one of the top ranked public-school districts in the state, has nine universities and institutions of higher education, and is home of the Research Triangle Park, which is North Carolinas premier global innovation center.

Note: Occasional weekend work may be required, but it is not a regular occurrence

Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Respond to major family violence calls for police service and assist officers and counselors in unusual or difficult situations
• Coordinates contact with victim/witnesses, conducts follow-up interviews, schedules and counsels victim/witnesses and performs outreach services
• Train and update counselors through regularly scheduled domestic violence meetings
• Acts as a liaison for the Department with victim/witness service agencies
• Provides victim/witnesses with information concerning judicial processes, service agencies and other community resources
• Assist victims in completing paperwork required by the courts (victim impact statement) and/or required in order to receive compensation
• Prepares written reports, memos, correspondence
• Provide staff support in researching and recommending alternate methods of providing family violence intervention services
• Assesses the needs of victims/witnesses
• Attends community meetings and develops presentations about victim assistance programs and services
• Performs related work as required: (i.e.: Assists victims in obtaining emergency food and/or shelter, provides or arranges for transportation to court for victims as needed, etc.)

Typical Qualifications

Education and Experience

Bachelors Degree in Counseling, Psychology, Social Work or related work; 3 to 5 years experience in Victim Advocacy, Social Casework, Trauma Counseling or related work

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licensing and Certifications

Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Additional Information

Knowledge, Skills & Abilities

Knowledge In:

• Rules, regulations, policies, and procedures of the department
• Police principles, practices, methods, techniques, and procedures pertaining to domestic disputes and other family violence incidents
• Applicable state, federal, and local laws and ordinances
• Social work principles
• Victim/witness programs and service agencies
• Counseling and career development techniques

Skill In:

• Oral and written communications
• Computer skills and maintaining a file system
• Compiling statistics and information required for reporting and record keeping

Ability To:

• Understanding and executing oral and written directives and preparing clear and comprehensive written reports
• Dealing courteously but firmly with other employees and the general public
• Counseling and referring victims/witnesses to appropriate service agencies
• Analyzing difficult situations and to use sound judgment in decision making
• Expressing ideas clearly and concisely, orally and in writing
• Establishing and maintaining harmonious police public relations

ADA and Other Requirements:

Work Environment and Physical Effort:

Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment:

Work is typically performed in an office or similar indoor environment. Employees may occasionally work in an outdoor environment, street environment (near moving traffic) or using a vehicle.

Work Exposures:

Employees may occasionally interact with Individuals who are hostile or irate and individuals with known violent backgrounds.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

When you join the City of Raleigh's work family as a full-time employee, your benefits are an important part of your "total rewards". Your benefits impact many aspects of your life including your health, your finances, and the protection of your family. The City provides a comprehensive benefits package as part of our total rewards program to support you through important events in your life, to enhance your life outside work, and to help you plan and prepare for the future.

To find out about the Citys benefits package, and other programs, please visit our Employee Benefits page: https://raleighnc.gov/services/jobs-and-volunteering/pay-and-benefits

The City employs temporary and seasonal employees who generally are scheduled to work on a short-term basis. However, if you are hired as a temporary or seasonal employee, or as an intern, you are not eligible for the City of Raleigh's benefits.

01

Please select your highest level of education completed.

• Some high school
• High school diploma (or GED)
• Some college
• Associates degree
• Bachelors degree
• Masters degree
• PhD or other professional degree

02

How much relevant or comparable work experience do you have in Counseling, Psychology, Social Work or a related field?

• None
• Less than 1 year
• 1 to less than 2 years
• 2 to less than 3 years
• 3 to less than 4 years
• 4 to less than 5 years
• 5 to less than 6 years
• 6 to less than 7 years
• 7 to less than 8 years
• 8 to less than 9 years
• 9 to less than 10 years
• 10 years or more

03

Do you have a valid North Carolina Drivers License Class C or the ability to obtain one within 60 days of hire?

• Yes, I currently have a valid NC Drivers License.
• I do not currently have a valid NC Drivers License, but I can obtain one within 60 days of hire.
• No, I do not currently have a valid NC Drivers License and NO, I cannot obtain one within 60 days of hire.

04

Have you ever been terminated or forced to resign from a position?

• Yes
• No

05

If you answered "yes" to being terminated or forced to resign, please provide an explanation and the date.

Required Question

Employer City of Raleigh North Carolina

Address 222 W. Hargett St.

Raleigh, North Carolina, 27601

Website https://raleighnc.gov