The Family History Department has the primary responsibility to nourish the temples with names so that families can be united for eternity; the FamilySearch Library (FSL) Workforce Coordinator supports the mission of FamilySearch by providing thoughtful, coordinated scheduling for the FSL's diverse workforce.
This role ensures that staffing plans enable consistent, high-quality service while upholding the quality standards of inspiration, trust, kindness, effectiveness, and simplicity. Working collaboratively with leaders, supervisors, and volunteer coordinators, the Workforce Coordinator helps create an environment where employees, missionaries, and volunteers can serve effectively and feel valued, and where patrons experience reliable and welcoming service.
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings- giving Church members places to worship, teach, learn, and receive sacred ordinances-our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
Bachelor's degree in Communications, Business Administration, or related field with at least 3-5 years of experience, or equivalent combination of education and experience.
Scheduling and Organizational Expertise - demonstrated ability to manage complex schedules, prioritize competing needs, and maintain accuracy and consistency.
Technology Proficiency - experience using scheduling systems, calendars, and standard productivity tools.
Collaboration and Communication Skills - ability to work effectively with employees, missionaries, volunteers, and leaders in a service-oriented environment.
Attention to Detail - proven ability to maintain accurate records, anticipate staffing needs, and reduce conflicts or gaps in coverage.
Adaptability and Problem-Solving - ability to respond thoughtfully and efficiently to last-minute changes and evolving operational needs.
Provide Centralized Scheduling Support - develop, maintain, and communicate accurate schedules that support daily library operations and long-term planning.
Coordinate a Diverse Workforce - schedule paid staff, missionary volunteers, and non-missionary volunteers in a manner that honors individual availability and service commitments while meeting operational needs.
Coordinate Workforce Onboarding - plan and coordinate workforce onboarding schedule and meetings. Ensure all new workforce is enrolled in training to fulfill their roles.
Ensure Appropriate Staffing Coverage - align staffing levels with anticipated demand, peak periods, and service priorities to ensure consistent and effective patron service.
Support Major Events and Initiatives - coordinate staffing schedules for key events and initiatives, including RootsTech, the Salt Lake Temple Celebration, VIP visits, extended hours, and special programs.
Collaborate and Communicate Across Teams - work closely with library leadership, supervisors, and volunteer coordinators to address scheduling needs, changes, and future requirements.
Maintain Scheduling Systems and Policy Alignment - utilize approved scheduling tools and ensure scheduling practices align with Church policies, FamilySearch guidelines, and applicable labor and service requirements.
Support Library Leadership - fulfill assignments as needed. Assignments include, but not limited to: helping library guests, answering emails and phone calls coming into the library, and general staff support.
Provide Centralized Scheduling Support - develop, maintain, and communicate accurate schedules that support daily library operations and long-term planning.
Coordinate a Diverse Workforce - schedule paid staff, missionary volunteers, and non-missionary volunteers in a manner that honors individual availability and service commitments while meeting operational needs.
Coordinate Workforce Onboarding - plan and coordinate workforce onboarding schedule and meetings. Ensure all new workforce is enrolled in training to fulfill their roles.
Ensure Appropriate Staffing Coverage - align staffing levels with anticipated demand, peak periods, and service priorities to ensure consistent and effective patron service.
Support Major Events and Initiatives - coordinate staffing schedules for key events and initiatives, including RootsTech, the Salt Lake Temple Celebration, VIP visits, extended hours, and special programs.
Collaborate and Communicate Across Teams - work closely with library leadership, supervisors, and volunteer coordinators to address scheduling needs, changes, and future requirements.
Maintain Scheduling Systems and Policy Alignment - utilize approved scheduling tools and ensure scheduling practices align with Church policies, FamilySearch guidelines, and applicable labor and service requirements.
Support Library Leadership - fulfill assignments as needed. Assignments include, but not limited to: helping library guests, answering emails and phone calls coming into the library, and general staff support.