Farmers Entry Level Insurance Customer Service Representative

Dont wait, take the next step in your career today. Janet Bravo Farmers Insurance Agency LLC in WENATCHEE, Washington, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service and Sales Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. Apply now to join our team and our commitment to customer satisfaction and success.

Salary Range: $36000.00 - $46000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Evenings Off

Career Growth Opportunities

Training and licensing assistance will be provided

Weekly Team meetings

Appreciation Lunches

Major Holidays Off

Collaborative Environment

Casual Fridays

Monthly commission opportunities

Team Bonus Opportunities

Community Involvement

Networking Events

Mentorship

Responsibilities

• Develop insurance quotes, make sales presentations, and close sales.
• Process customer policy change requests.
• Handle all incoming claim calls from customers and follow-up.
• cross-sell and upsell
• Take premium payments from customers.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Attend training and continuing education courses/in person and virtual.
• Handle customer renewals.

• License preferred -willing to train- licensing assistance available.
• 1 year of prior customer service experience is required
• Multilingual capabilities are a plus, particularly in English and Spanish to cater to diverse clientele.
• Must be comfortable cold calling
• Proficiency to multi-task, follow-thru and follow-up.
• Confident, self-starter who works well independently.