Billing, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, File Management, High School Diploma, Insurance, Insurance Documentation, Interpersonal Skills, Maintain Compliance, Mentoring, Microsoft Office, Organizational Skills, Record Keeping, Retirement Plan, Sales Management, Team Player, Time Management
For more than 23 years, Farmers Insurance - Carrie Joos Agency has been a proud partner of Farmers Insurance, consistently ranked among the top 1% of agencies nationwide. Our success is built on teamwork, service, and a commitment to excellence. Weve earned Farmers highest honors, including Presidents Council, Toppers Club, MDRT, and Championship recognition. Our culture is supportive and growth-oriented, where learning is a continuous process and every team member contributes to our shared success.
Were seeking a detail-oriented and customer-focused Insurance Customer Service Representative to join our award-winning team. In this role, youll provide outstanding support to our clients and producers, ensuring every customer interaction reflects our commitment to service and excellence. Youll thrive in a fast-paced, team-oriented environment where learning, collaboration, and growth are encouraged.
- Base pay between $20 and $25 per hour, based on experience
- Paid time off and health insurance
- Retirement plan and career growth opportunities
- Hands-on training and ongoing mentorship
- Monday-Friday schedule with evenings and weekends off
If youre motivated, organized, and ready to contribute to a top-performing agency, wed love to hear from you. Apply today!
Salary Range: $20 - $25 per hour
BenefitsHourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Hands on Training
Career Growth Opportunities
Retirement Plan
Responsibilities
- Support producers by providing prompt, accurate, and courteous client service
- Prepare and process quotes, applications, endorsements, and certificates of insurance
- Review, update, and maintain policy records to ensure accuracy and compliance
- Handle phone inquiries, emails, and in-person client interactions with professionalism and care
- Manage client files, billing, payments, and account documentation efficiently
Requirements
- Over 18 years of age with a high school diploma or equivalent
- Property & Casualty license (or ability to obtain)
- Strong communication and interpersonal skills
- Excellent organizational and time management abilities
- Dependable, ethical, and self-motivated
- Skilled with Microsoft Office and comfortable navigating multiple systems
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Farmers Insurance - Carrie Joos Agency