Farmers Insurance Customer Service/Sales Representative

Join a company that is committed to making a difference in peoples lives every day. Chenelle Randall Farmers Insurance in Covington, Georgia, is looking for a detail-oriented, professional, and friendly individual to join our team as a Full-Time Customer Service/Sales Representative. You will be the first point of contact with our customers for our busy office. We pride ourselves on our excellent customer service, and we know that with your positive attitude and welcoming demeanor, you may be the perfect fit for this role. Each day you will be responsible for answering the phone lines, providing customer service, greeting office visitors throughout the day, cross-selling our existing book of customers, and other additional service duties as needed. If you are trustworthy, reliable, and adaptable, please apply today!

Salary Range: $35000.00 - $42000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Licensing Assistance

Evenings Off

Employee Discounts

Bonus Opportunities

Responsibilities

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Complete Evidence of Insurance requests.
• Take premium payments from customers.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Prospecting and generating new business through leads & referral sources.
• Generating insurance quotes.
• Provide exceptional customer service and support.
• Provides on-going support to insurance clients as needed.

• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Must have ability to multi-task.
• Prior Sales Experience.
• Professional phone etiquette.
• Excellent Spelling and Grammar skills.
• Great Customer Service Skills.
• Works well with other employees and is a team player with a positive attitude.
• A Property & Casualty insurance license is required.
• No insurance experience required but must be willing to learn