FARMERS INSURANCE Front Desk

Are you looking to grow? So are we! Phillip Kerber-Farmers Insurance Agency in Independence, Ohio, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Administration / CSR. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Salary Range: $37000.00 - $55000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Coffee and Office Snacks

Advancement Opportunities

Long-Term Career Growth

Mentorship with Established Agent

Licensing Assistance

Employee Appreciation Lunches

Team Meetings

Team Building Activities

Paid Holidays

Bonus Opportunities

Weekends Off

Evenings Off

Employee Discounts

Responsibilities

Handle all incoming claim calls from customers and follow-up.

Take premium payments from customers.

Generating insurance quotes.

Provide exceptional customer service and support.

Develop and maintain client relationships.

Follow up with customers to assure satisfaction, respond to queries,

A Property & Casualty insurance license is preferred - Must be able to obtain with in 30days of hire (license assistance is available)

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Excellent Communication/interpersonal skills.

Great Customer Service Skills.

Problem-Solving Capabilities.