Farmers Licensed Insurance Customer Service Representative

We are looking for positive, high-energy professionals who are not just looking for a job, but a meaningful career! Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospect, processing policy change requests, maintain knowledge of our products and answer any questions our clients may have.

This position will be in person. Candidates must have access to reliable transportation.

This is a licensed role and a Property & Casualty (P&C) License is part of the training and a requirement.

Salary Range: $38000.00 - $50000.00 per year

Annual Base Salary + Bonus Opportunities

Mon-Fri Schedule

Hands on Training

Health Insurance

Dental Insurance

Vision Insurance

Holidays Off

Paid Time Off (PTO)

Career Growth Opportunities

Weekly team meetings

Weekly team meetings

Team building events

Paid holidays

Monthly commission opportunites

Monthly bonus opportunities

Casual Fridays

Mentorship

Collaborative work environment

Collaborative work environment

Appreciation lunches

Responsibilities

• Responds to customer inquiries.
• Analyze, clarify, and resolve intermediate policy and account related questions from internal and external customers.
• Reviews problems and communicates with appropriate personnel to obtain information when necessary.
• Continues to build personal skills by participating in industry related courses / seminars as deemed necessary to expand product / system knowledge.
• Stays current with relevant product(s).
• Understands and strives to support the organization's overall strategy.
• Performs other duties as assigned.

• Property and Casualty license is require
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Must have ability to multi-task.
• Professional phone etiquette.
• Strong communication skills, both oral and written.
• 1 year customer service experience preferred