At Chick-fil-A, the Crew Member position is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
What does a shift at Chick-fil-A as a Crew Member look like?
As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You’ll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering second-mile service at the counter or drive-thru. Between serving, you’ll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.
Position Type:
- Full-time or Part-time positions available
Hours:
- Day shift works between the hours of 6am-5pm with flexible scheduling
- Night shift works between the hours of 2pm-11pm with flexible scheduling
Front of House Team Member Responsibilities:
- Smile, create and maintain eye contact
- Speak enthusiastically
- Make emotional connections with guests
- Honor and encourage others to follow the vision and values of the restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Consistency and reliability; MUST BE AVAILABLE TO WORK FRIDAYS & SATURDAYS
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service-oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multitask
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule ,including Saturdays
- Have the ability to lift and carry 20lbs on a regular basis
- Have the ability to stand for long periods of time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Medical Benefits- We offer a variety of Medical, Dental, and Vision benefits packages
- Opportunity for advancement as we promote leaders from within
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities available
- Competitive pay
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- Day shift
- Night shift
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Referral program
- Employee discount
- Paid training