At Chick-fil-A, the Crew Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
What does a shift at Chick-fil-A as a Crew Member look like?
As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You’ll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering second-mile service at the counter or drive-thru. Between serving, you’ll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.
Position Type:
- Full-time or Part-time positions available
Hours:
- Day shift works between the hours of 6am-5pm with flexible scheduling
- Night shift works between the hours of 2pm-11pm with flexible scheduling
Our Benefits Include:
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
- Opportunity for advancement as we promote leaders from within
- Medical Benefits- We offer a variety of Medical, Dental, and Vision benefits packages
- 401k with employer match
- Paid Time Off (hours vary)
- Free Meals with every shift
- Uniforms provided
Front of House Crew Member Responsibilities:
- Smile and greet guests
- Create and Maintain eye contact
- Speak enthusiastically
- Make emotional connections with guests by addressing them by name
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Communicate effectively with guests and Team Members
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Consistency and reliability; MUST BE ABLE TO WORK ON SATURDAYS
- Must have reliable transportation
- Cheerful and positive attitude
- Customer service oriented
- Detail-oriented
- Able to multi-task while working fast paced
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule and required to work Saturdays
- Have the ability to lift and carry 20lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- Day shift
- Night shift
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Employee discount
- Paid training