Fast Food Shift Supervisor

Lisa's Family Pizzeria Tewksbury
  • Tewksbury, MA
    1 day ago

    Job Description

    Job Description

    Job Description

    Overview
    Join our dynamic team as a Restaurant Shift Leader and become the driving force behind delivering exceptional dining experiences! In this energetic role, you'll oversee daily restaurant operations, motivate and guide staff, ensure top-notch customer service, and maintain smooth kitchen and front-of-house functions. Your leadership will inspire a team committed to excellence, safety, and hospitality, creating a lively atmosphere that keeps guests coming back. This paid position offers a fantastic opportunity to develop your management skills in a fast-paced, vibrant environment where every shift counts!

    Duties

    • Lead and supervise restaurant team members during your shift, ensuring high standards of food quality, service, and cleanliness are maintained at all times
    • Oversee food preparation, cooking processes, and food handling to guarantee compliance with safety regulations and quality standards
    • Manage POS systems such as Toast or Foodtec for accurate order processing, cash handling, and transaction reconciliation
    • Control inventory levels by monitoring stock, placing orders, and minimizing waste to optimize food costs and availability
    • Train new staff members on food service procedures, safety protocols, and customer service expectations to foster a skilled team environment
    • Ensure adherence to food safety standards and sanitation practices across all areas of the restaurant
    • Handle customer inquiries or complaints promptly with professionalism, turning challenges into positive experiences
    • Assist with budgeting tasks, shift scheduling, and overall restaurant management to support operational efficiency
    • Monday, Tuesday, Wednesday, Friday 11am-9pm

    Experience

    • Proven experience in food service management or supervising teams within quick service or fast food restaurants
    • Strong background in food preparation, cooking techniques, and kitchen management with casual dining or fine dining experience preferred
    • Familiarity with POS systems such as Toast or Foodtec POS for transaction processing and reporting
    • Demonstrated skills in staff training & development, interviewing potential team members, and supervising daily operations
    • Knowledge of food safety regulations, inventory control practices, and hospitality management principles
    • Previous experience in restaurant management roles including assistant manager or shift supervisor is highly desirable
    • Excellent leadership qualities with the ability to motivate teams in a fast-paced environment while maintaining high standards of customer service

    Join us as a Restaurant Shift Leader where your energy fuels our success! Bring your culinary expertise, management skills, and passion for hospitality to create memorable dining moments every day. We’re committed to supporting your growth through comprehensive training & development opportunities—empowering you to lead confidently while enjoying a rewarding career in the vibrant food industry.

    Work Location: In person

    Numbers & Facts

    LocationTewksbury, MA

    Skills

    • Budgetingunmatched
    • Cook Dishesunmatched
    • Cost Controlunmatched
    • Customer Support/Serviceunmatched
    • Fast Foodunmatched
    • Food Qualityunmatched
    • Food Safetyunmatched
    • Food Servicesunmatched
    • Food and Beverage Industryunmatched
    • Inventory Levelsunmatched
    • Inventory Managementunmatched
    • Leadershipunmatched
    • Maintain Complianceunmatched
    • Operational Supportunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • Order Processingunmatched
    • Point of Sale (POS) Systemsunmatched
    • Quality Metricsunmatched
    • Reconciliationunmatched
    • Regulationsunmatched
    • Regulatory Complianceunmatched
    • Resolve Customer Issuesunmatched
    • Restaurantunmatched
    • Safety Complianceunmatched
    • Safety Processunmatched
    • Sanitationunmatched
    • Staff Motivationunmatched
    • Staff Trainingunmatched
    • Systems Administration/Managementunmatched
    • Team Lead/Managerunmatched
    • Training/Teachingunmatched
    • Transaction Processing/Managementunmatched

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