Overview Join our dynamic team as a Restaurant Shift Leader and become the driving force behind delivering exceptional dining experiences! In this energetic role, you'll oversee daily restaurant operations, motivate and guide staff, ensure top-notch customer service, and maintain smooth kitchen and front-of-house functions. Your leadership will inspire a team committed to excellence, safety, and hospitality, creating a lively atmosphere that keeps guests coming back. This paid position offers a fantastic opportunity to develop your management skills in a fast-paced, vibrant environment where every shift counts!
Duties
Lead and supervise restaurant team members during your shift, ensuring high standards of food quality, service, and cleanliness are maintained at all times
Oversee food preparation, cooking processes, and food handling to guarantee compliance with safety regulations and quality standards
Manage POS systems such as Toast or Foodtec for accurate order processing, cash handling, and transaction reconciliation
Control inventory levels by monitoring stock, placing orders, and minimizing waste to optimize food costs and availability
Train new staff members on food service procedures, safety protocols, and customer service expectations to foster a skilled team environment
Ensure adherence to food safety standards and sanitation practices across all areas of the restaurant
Handle customer inquiries or complaints promptly with professionalism, turning challenges into positive experiences
Assist with budgeting tasks, shift scheduling, and overall restaurant management to support operational efficiency
Monday, Tuesday, Wednesday, Friday 11am-9pm
Experience
Proven experience in food service management or supervising teams within quick service or fast food restaurants
Strong background in food preparation, cooking techniques, and kitchen management with casual dining or fine dining experience preferred
Familiarity with POS systems such as Toast or Foodtec POS for transaction processing and reporting
Demonstrated skills in staff training & development, interviewing potential team members, and supervising daily operations
Knowledge of food safety regulations, inventory control practices, and hospitality management principles
Previous experience in restaurant management roles including assistant manager or shift supervisor is highly desirable
Excellent leadership qualities with the ability to motivate teams in a fast-paced environment while maintaining high standards of customer service
Join us as a Restaurant Shift Leader where your energy fuels our success! Bring your culinary expertise, management skills, and passion for hospitality to create memorable dining moments every day. We’re committed to supporting your growth through comprehensive training & development opportunities—empowering you to lead confidently while enjoying a rewarding career in the vibrant food industry.
Work Location: In person
Numbers & Facts
Location
Tewksbury, MA
Skills
Budgetingunmatched
Cook Dishesunmatched
Cost Controlunmatched
Customer Support/Serviceunmatched
Fast Foodunmatched
Food Qualityunmatched
Food Safetyunmatched
Food Servicesunmatched
Food and Beverage Industryunmatched
Inventory Levelsunmatched
Inventory Managementunmatched
Leadershipunmatched
Maintain Complianceunmatched
Operational Supportunmatched
Operationsunmatched
Operations Managementunmatched
Order Processingunmatched
Point of Sale (POS) Systemsunmatched
Quality Metricsunmatched
Reconciliationunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Resolve Customer Issuesunmatched
Restaurantunmatched
Safety Complianceunmatched
Safety Processunmatched
Sanitationunmatched
Staff Motivationunmatched
Staff Trainingunmatched
Systems Administration/Managementunmatched
Team Lead/Managerunmatched
Training/Teachingunmatched
Transaction Processing/Managementunmatched
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