FCC - SOC/NOC Operations Manager

cFocus Software Incorporated

Washington, DC(remote)

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Automation, Business Operations, CISSP - Certified Information Systems Security Professional, Computer Science, Continuous Improvement, FCC (Federal Communications Commission), FISMA - Federal Information Security Management Act, Hunting, Incident Response, Information Technology & Information Systems, Internet Security, Knowledge Base, Leadership, Metrics, Network Administration/Management, Network Monitoring, Network Operations Center, Operations Management, Operations Security (OPSEC), Performance Analysis, Performance Metrics, Process Improvement, Process Management, Reporting Dashboards, Root Cause Analysis, Security Analysis, Security Information and Event Management (SIEM), Service Level Agreement (SLA), Splunk, Standard Operating Procedures (SOP), U.S. National Institute of Standards and Technology (NIST)
LOCATION
Washington, DC
POSTED
7 days ago
cFocus Software seeks a SOC/NOC Operations Manager to join our program supporting the Federal Communications Commission (FCC). This position is remote. This position requires the ability a Public Trust clearance.
Qualifications:
  • Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field
  • Demonstrated experience managing enterprise-level SOC/NOC operations.
  • Experience in cybersecurity monitoring, incident response, and network operations.
  • Proven leadership in complex, large-scale enterprise environments.
  • Strong understanding of SIEM, threat detection, and operational security practices.
  • Experience supporting compliance frameworks (e.g., NIST, FISMA) and operational reporting.
  • Experience with SIEM platforms (e.g., Splunk), EDR tools, and network monitoring tools.
  • Knowledge of Zero Trust Architecture and modern cybersecurity frameworks.
  • Experience with automation, SOAR, and threat hunting methodologies
  • Required Certifications
    • Certified Information Systems Security Professional (CISSP) Or equivalent cybersecurity leadership certifications
Duties:
  • Lead and manage 24x7x365 SOC/NOC operations including staffing, shift coverage, and operational workflows.
  • Oversee event monitoring, triage, escalation, and incident coordination processes.
  • Ensure consistent execution of incident response procedures and escalation protocols.
  • Manage operational reporting, dashboards, and situational awareness activities.
  • Coordinate with cybersecurity, engineering, and compliance teams to ensure integrated operations.
  • Drive continuous improvement through root cause analysis, threat hunting, and process optimization.
  • Maintain SOPs, playbooks, and knowledge base for SOC/NOC operations.
  • Support SLA/KPI performance monitoring including MTTD, MTTR, and response metrics.
  • Lead incident response readiness including tabletop exercises and training.

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About the Company

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cFocus Software Incorporated