Federal Work-Study: Student Worker- Involvement Assistant

Job Title

Agency

Department

Proposed Minimum Salary

Job Location

Job Type

Job Description

INSTRUCTIONS TO APPLICANT:

During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents.

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration.

Please provide the following documents:

• Cover Letter
• Resume/CV
• Work-Study Permit

Please do not withdraw your application in an attempt to upload a missing document. If you need assistance with this or any other matter, please contact us at HR.StudentHiring@etamu.edu. 

Employer: Office of Student Engagement, East Texas A&M University
 Location: Commerce, Texas

Pay: $10/hour
 Hours: Minimum 15 hours/week (up to 19 hours/week)
 Position Type: Work Study Only

Requirements:

• Application and interview
• Minimum GPA 2.0 (semester & cumulative)
• Must be in good standing with the University

Position Description

The Involvement Assistant serves as a front-line representative of the Office of Student Engagement and supports the daily operations of the Student Involvement Center. This role focuses on providing excellent customer service while assisting students with basic involvement processes and promoting campus engagement opportunities.

Involvement Assistants help create a welcoming, informative, and efficient environment for all visitors while supporting programming and organizational needs.

Key Responsibilities

• Provide front desk coverage and deliver high-quality customer service to all visitors, students, and staff
• Answer phones, respond to questions, and direct individuals to appropriate resources
• Assist students and organizations with involvement processes, including:
  • Student organization re-registration
  • Event procedures
  • Resource check-out/check-in procedures
  • General questions about starting a student organization
• Support the daily operations of the Student Involvement Center, including space upkeep and resource management
• Assist with social programming and engagement initiatives led by the Office of Student Engagement
• Distribute incoming mail/packages and assist with basic administrative tasks
• Complete assigned projects and support professional staff as needed
• Fulfill other duties as assigned

Expectations & Outcomes

In addition to responsibilities, Involvement Assistants are expected to:

• Maintain regular communication and attend staff meetings with OSE team members
• Serve as a positive role model for students and peers
• Demonstrate professionalism, reliability, and accountability
• Build positive working relationships with students, staff, and campus partners
• Be flexible, proactive, and maintain a positive, team-oriented attitude

Preferred Qualities & Skills

• Strong customer service and interpersonal skills
• Clear verbal and written communication
• Dependability and punctuality
• Ability to multitask and stay organized in a fast-paced environment
• Basic knowledge of Microsoft Office (Word, Excel, Outlook, Teams)
• Interest in campus involvement and student engagement

Compensation

• $10 per hour
• Up to 19 hours per week (minimum 15 hours required)
• Bi-weekly pay
• Work-study position only

Application Requirements

Applicants must submit:

• Work-study permit
• Cover letter
• Resume
• List of three references
• Class schedule

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.