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Skills
Benchmarkingunmatched
Coachingunmatched
Computer Systemsunmatched
Direct Response Advertisingunmatched
IBM AS-400 Serverunmatched
Interpersonal Skillsunmatched
Performance Analysisunmatched
Problem Solving Skillsunmatched
Salesunmatched
Staff Trainingunmatched
Time Managementunmatched
Train-the-Trainerunmatched
Training Programunmatched
Training Program Developmentunmatched
Training Program Evaluationunmatched
Training/Teachingunmatched
Description
Outbound Fulfillment Trainer, Littleton, NH
Develop & maintain training programs for our Outbound Processors. Min. 3 years successful business experience. Day shift.
About our company: now 100% employee owned with a successful 80-year history, Littleton Coin Company is one of the largest direct response companies in the nation to sell coins, paper money and supplies to enthusiastic collectors. We are also one of the largest employers in Northern New Hampshire. We offer competitive pay and great benefits, including a 401(k) plan with up to 6% match, Employee Stock Ownership Plan, onsite wellness programs and a friendly, pleasant work environment. Position is located at company headquarters in Littleton, NH.
You’ll be responsible for developing and maintaining the training program for new employees in our busy Outbound Fulfillment department. Primary responsibilities include:
Developing and maintaining training programs geared toward the adult learner
Adapting techniques as needed for individual trainees
Analyzing trainee performance and establishing benchmarks
Assessing trainee performance and providing feedback
Coaching employees while maintaining their self-esteem
Recommending remedial action when necessary
Continually improving the effectiveness of the training program
Qualified applicant will have:
3 years successful business experience
Completion of Train the Trainer Training (will provide)
Proficient on AS400 computer system (will provide)