Billing, Business Operations, Business Support, Claims Management, Claims Processing, Construction, Consulting, Cross-Functional, Customer Relations, Federal Housing Administration (FHA), High School Diploma, Insurance, Microsoft Office, Microsoft Windows System Internals/Programming, Negotiation Skills, Operational Support, Organizational Skills, Quality Metrics, Residential Construction, Systems Maintenance, Territory Management, Testing, Time Management, Work From Home
FHA Repairs Coordinator
Location: Brandon, 33511 - WFH Flexible
Training is onsite for about (2) weeks, must report in office quarterly for meetings, fully remote after training.
Pay: $20 - $23 per hour based on FHA experience/knowledge
Hours: 8-5pm M-Fr
Type: Contract to Hire
Job duties:
- Customer & Vendor Communication: Serve as the primary point of contact for clients and vendors, addressing inquiries related to services, billing, timelines, and property repairs in a professional manner.
- Project & Workflow Management: Manage assigned territories/clients by coordinating timelines, quality standards, and workload using internal systems and Microsoft Office tools.
- Reporting & System Updates: Regularly update reports and various client systems to ensure deadlines are met and project data remains accurate and current.
- Claims & Bid Management: Create, negotiate, and evaluate bids; collaborate with insurance carriers and adjusters by reviewing claims and EOBs to support insurable repairs.
- Industry Knowledge & Flexibility: Maintain knowledge of company services and FHA conveyance processes; perform cross-functional duties as needed to support overall business operations.
Nice to have:
- Functional knowledge of HUD specification and FHA guidelines
- RepairBASE or XactPRM is a strong plus
- Experience in P260
Requirements:
- Must have direct experience with home repairs with the ability to review photos and know what needs work.
- Must have residential construction knowledge working with vendors.
- Must have experience building, requesting, reviewing, and approving bids (will have to learn within FHA guidelines).
- Employer will perform testing.
- High school diploma or equivalent required.
- Background check required.
- Drug screening required.