Fiber Network Field Technician

Fiber Network Field Technician – Job ID: FIBER013891 – Location: 21230 LASSEN STREET, CHATSWORTH, CA 91311 – Union: CWA 9003 - CBA 004 – Hiring Manager: Jerry Arredondo – # of Openings: 3 – Posting Dates: 3/17/26- 3/30/26 – Wage Range: $24.74 - $46.70 per hourSummary Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer‑serving terminal and into the customer's premise, as well as installation activity at the fiber hub. These tasks may include, but are not limited to, installation and maintenance of voice, data, and video equipment and/or service at the customer premise, in addition to providing revenue enhancing offers to the customer. Perform other duties as required.Responsibilities Installs, removes, rearranges, programs, tests, troubleshoots, and maintains fiber network services.Installs and configures routers and set‑top boxes. May assist with installation of PC software as needed and ensure proper configuration of the customer's PC. Interacts with the Fiber Solution Center as needed, and may install appropriate inside wire/cable such as Cat5E or coaxial cable.Installs, maintains, and repairs outside and inside fiber equipment/facilities, including inside wiring and fiber jumpers at the distribution hub, and activates the ONT.Interfaces with customers to negotiate equipment placement, may assist with account registration, e‑mail, and web access, and train customers on how to use new equipment. Ensures customer satisfaction and provides follow‑up in response to inquiries.Interprets schematic work‑order drawings to determine job specifications and installation needs, orders and/or obtains required equipment, and applies problem‑solving when appropriate.Utilizes various test equipment to analyze equipment trouble and take appropriate maintenance action.May be required to perform other duties of the Customer Service TechnicianII classification.May be required to perform additional duties and tasks as required by the Company.Per company policy and weight specifications for work aloft, candidates cannot exceed 275 pounds, inclusive of clothing and proper footwear.Basic Qualifications Tests – Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy.Experience First consideration will be given to an individual who has successfully held the position of Fiber Network Field Technician, presently holds the title of Customer Service TechnicianII, or who possesses the equivalent experience (i.e., other telecommunications company experience).Second consideration will be given to an individual who, in the last ten years, has successfully held the position of Customer Service TechnicianI, Customer Service TechnicianII, Customer Service TechnicianIII, or Special Equipment Installer, or who possesses the equivalent experience.Third consideration will be given to an individual who, in the last ten years, has successfully held the position of Cable Splicer, Communications Specialist, Customer Engineer‑Data Applications, Internal Communications Technician, Public Access Sales Technician, Collector Maintainer, Senior Communications Specialist, or who possesses the equivalent experience.Fourth consideration will be given to an individual who, in the last ten years, has successfully held the position of Buried Service Wire Technician, Equipment Installer, Equipment Maintainer, Frame Worker, Line Worker, Plant Construction Installer, or who possesses the equivalent experience.If no individuals meet the above criteria, consideration will be given to all other individuals.Medical – No medical limitations that prohibit the individual from performing the essential functions of the job. Reasonable efforts will be made to accommodate disabled individuals.Must possess, at time of appointment, a valid California class “C” driver's license and, if required at the assigned job site, must demonstrate proficiency in operating a vehicle equipped with a standard manual‑shift transmission.Legally required Criminal Records Check – Employee will be required to be fingerprinted and pass the Department of Justice criminal records screening process. The employee must never have been convicted of a felony, nor be a defendant in a pending criminal proceeding for any serious or violent felony. Continuous monitoring will occur throughout employment, and continuous clearance is required to retain the position.Must possess the ability to perceive differences in colors.Must possess the ability to distinguish audible tones/levels.Equal Opportunity Employer Frontier Communications is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.#J-18808-Ljbffr