POSITION SUMMARY: This position is responsible for broadband service installs, terminating, splicing, documenting, and testing fiber optic cables with an end goal of providing maximum operating efficiency for Singing River Electric and Singing River Connect.
POSITION REQUIREMENTS:
Two years' prior experience with fiber optics, preferred.
Eligible applicants must currently live within the service area of the assigned district office or be willing to relocate within a 45-minute commute from the assigned district office.
Preference will be given to applicants located closer to our Gautier District office for this specific posting.
Minimum of 2+ years of experience in outside plant fiber splicing, customer premise equipment installation, network access equipment installation, and network trouble shooting, preferred.
Must display the knowledge and best practices for premise entry and electronic equipment installation.
Must possess an understanding of the technologies and standards as they apply to the installation of fiber optic networks as well as EIA/TIA 568A/B standards and color codes.
Must possess and demonstrate in-depth knowledge of installation, maintenance, and removal of fiber optic customer premise equipment. Must have strong computer skills and ability to learn new software and computer-related skills.
Must demonstrate the ability to cut, strip, and terminate cables using RJ45, RJ11 connectors.
Must demonstrate and maintain an understanding of using POE to power outdoor extenders.
Must have experience using ladders and operating bucket trucks.
Strong understating of OTDRs, Fusion splicing, fiber color codes, and testing tools.
Preferred Certifications:
JOB OVERVIEW:
Programs subscriber premise equipment including but not limited to wireless networks, support app, MR SR Connect, data networks. Educates subscribers and potential subscribers on SR Connect products and services.
Conduct residential and commercial fiber installations including in home wiring, equipment setup, and basic customer training.
Test, activate, and troubleshoot equipment after installation.
Analyzes and troubleshoots basic technical problems or issues (e.g., no light level at ONT, no Wi-Fi signal, latency issues).
Works closely with Fiber Services Department to maintain an efficient and achievable home installation schedule.
Responds to installs, disconnects, reconnects, adds, changes, and troubleshoot Internet connections/lines in a timely and efficient manner.
Responsible for coordinating fiber activities with electric lineman and other aerial communications linemen and other departments as necessary
Will be subject to 24-hour call-out.
Singing River Electric is an equal opportunity, affirmative action employer. We do not discriminate in our employment practices against qualified employees or applicants on the basis of race, gender, color, religion, age, national origin, disability, veteran status or any other categories protected by law. VEVRAA Federal Contractor.