Field Administrative Assistant

JOB DESCRIPTION

Job Title:

Field Administrative Assistant

Division:

Townsend Tree Service

Function:

AAS - Administrative Services

Reports To:

Regional Manager

Discipline:

AAS000-Administrative Services Generalist

Pay Type:

Hourly

Career Band:

(U) - Business Support

Job Type:

Non-Exempt

EEO Group:

Administrative Support Workers

Effective:

5/20/2026

Position Summary

The Field Administrative Assistant supports daily field operations by providing administrative, coordination, and communication assistance to crews, supervisors, and management. This role acts as a liaison between the field and office, helping ensure accurate documentation, scheduling support, job tracking, and compliance with company procedures. The Field Administrative Assistant plays a key role in keeping operations organized, efficient, and well-documented.

Key Responsibilities

Essential Functions

Field & Crew Support

• Serve as a primary administrative point of contact for field crews and General Foreman
• Assist with daily job documentation, work orders, and job completion records
• Support crew scheduling, time tracking, and job assignments as directed
• Communicate changes, updates, and instructions between office staff and field teams

Administrative & Documentation Duties

• Prepare, organize, and maintain job packets, permits, maps, and customer information
• Collect, review, and submit required paperwork including timesheets, equipment logs, and job reports
• Enter and update job data, notes, and records in company systems
• Assist with invoicing support by ensuring job details and documentation are complete and accurate

Administrative & Documentation Duties

• Prepare, organize, and maintain job packets, permits, maps, and customer information
• Collect, review, and submit required paperwork including timesheets, equipment logs, and job reports
• Enter and update job data, notes, and records in company systems
• Assist with invoicing support by ensuring job details and documentation are complete and accurate

Safety & Compliance Support

• Assist with tracking safety documentation, training records, and certifications
• Ensure required permits, forms, and job-related documents are completed and submitted
• Support compliance with company policies, safety standards, and regulatory requirements

General Office & Operational Support

• Assist with supply ordering and inventory coordination for field needs
• Support supervisors and managers with reports, spreadsheets, and administrative tasks
• Perform other duties as assigned to support efficient field operations
• Duties may or may not be subject to change

Qualifications

Education and Experience

• High School Diploma or equivalent

Skills and Competencies

• Excellent communication and people skills
• Strong organizational skills and attention to detail
• Proficiency with basic computer programs (email, spreadsheets, data entry systems)
• Ability to multitask and prioritize in a fast-paced environment
• Meet all physical requirements of the position.
• Pass all drug and alcohol screens as required by Company policy and, if applicable, required by DOT regulations.
• 18 years of age or older, or 21 if CDL is required.
• Legally authorized to work in the United States.
• Bilingual capabilities are considered a valuable qualification

Preferred

• Previous administrative, office, or operations support experience

This role is based in an office environment with occasional remote work flexibility. The position may require

limited travel.

This job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required for this position. The Townsend Company and its family of companies reserve the right to modify job responsibilities, duties, or schedules as needed to meet business or operational requirements. Accommodation requests will be made as necessary to support individuals with disabilities.

Additionally, this position is subject to pre-employment screening, which may include drug testing and a background check.

Equal Opportunity Employer Statement

The Townsend Company and its family of companies are equal opportunity employers. We are committed to fostering an inclusive workplace where all employees and applicants are treated with fairness, dignity, and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.