Field Application Engineer

Johnson Service Group

Schaumburg, IL

JOB DETAILS
SALARY
$85,000–$115,000 Per Year
SKILLS
Computer Workstations, Customer Support/Service, Customer Training, Electrical Engineering, Electronics, Identify Issues, Laser Science, Manufacturing Technology, Mechanical Engineering, Motion Control, Physics, Problem Solving Skills, Process Development, Product Demonstration, Programmable Logic Controller (PLC), Reporting Skills, Resistance Welding, Sales Management, Sales/Support Engineering (SE), Software Development, Telephone Skills, Time Management, Training/Teaching, Welding, Willing to Travel
LOCATION
Schaumburg, IL
POSTED
2 days ago
JSG is hiring a Field Application Engineer in Schaumburg, IL. Must have a valid US passport. 

Salary range: $85K - $115K

This multifaceted role includes several key elements combining technical knowledge and customer engagement. This role is focused on the manufacturing technologies of laser welding and resistance welding.

Skills:
  • Evaluate customer applications with equipment present in the SSC (contact customers and/or Sales Managers & Reps to obtain the necessary information needed to complete the applications on time).
  • Write a detailed report on findings to include recommendations for suitable equipment for the customer to use for their application.
  • Develop, provide, and enhance demonstrations of equipment at the SSC.
  • Travel to customer facilities. (Provide training classes, troubleshooting of their process, or conduct process development).
  • Give presentations on process fundamentals, use and application of equipment.
  • Strong technical proficiency in electrical or mechanical engineering and a proven record of problem-solving/project completion
  • An Associate’s degree or higher in materials, physics, electronics, or related discipline, but we value equivalent hands-on experience and specialized certifications just as highly.
  • Experience in material processing (welding, cutting, marking) is a plus.
  • Experience in troubleshooting electric circuits or mechanical systems is a plus.
  • Experience in customer service (technical or non-technical) is a plus.
  • Installing, aligning, servicing lasers, resistance welders, and workstations with PLCs and motion control hardware and software.
  • Training customers in the use and maintenance of our products.
  • Provide training classes or troubleshooting of their equipment.
  • Answering telephone inquiries regarding product operation, maintenance, and applications
  • Collaborate with customers and other visitors on application development in-house.
  • Travel up to 40%
#LI-LN1

** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

About the Company

J

Johnson Service Group

At JSG, We Understand People

It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.

Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.

Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent.  Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.jsginc.com/