Field Application Specialist

About Dynamic42 and ViaSante Solutions

Dynamic42 GmbH is advancing next-generation in vitro models through innovative Organ-on-Chip technology. Our platform enables more predictive and ethical pre-clinical testing by mimicking human physiology at the micro-scale, transforming how researchers and companies approach drug discovery and toxicology.

ViaSante Solutions (VSS) serves as the U.S. employer of record for Dynamic42 GmbH, a leader in Organ-on-Chip systems. While VSS manages payroll, benefits, and employment, your day-to-day work will directly support Dynamic42’s mission of enabling better science for better health.

Position Summary

The ideal candidate brings hands-on experience in cell biology, tissue engineering, or advanced in vitro models, combined with strong communication skills and a passion for enabling scientific innovation. This position requires technical depth, customer-facing professionalism, and strong problem-solving capabilities.

Essential Duties and Responsibilities

Customer Engagement and Business Development

• Identify, engage, and qualify new customers across academia, biotech, and pharmaceutical sectors.
  
• Support the sales team with scientific presentations, product demonstrations, and technical discussions.
  
• Collaborate with marketing and sales leadership to develop webinars, outreach materials, and technical content.
  

Technical Training and Support

• Train new customers on the operation and experimental design of Dynamic42 Organ-on-Chip systems, both on-site and remotely.
  
• Provide expert guidance on assay setup, data interpretation, and integration with customer workflows.
  
• Serve as the primary technical liaison between customer teams and internal R&D/product development.
  
• Troubleshoot user challenges and ensure customer satisfaction through sustained follow-up support.
  

Collaboration and Feedback

• Communicate customer feedback to internal teams to guide product improvements.
  
• Contribute to application notes, case studies, white papers, and technical documentation.
  
• Represent Dynamic42 at conferences, workshops, and industry events.
  
• Contribute to customer documentation and ensure CRM data is up to date.
  

Compliance and Data Integrity

• Maintain adherence to laboratory safety standards and data integrity requirements.
  
• Support quality and regulatory compliance relevant to pre-clinical and life sciences R&D.
  

Requirements

• ​M.S. or Ph.D. in Cell Biology, Bio engineering, Pharmacology, or related field.
  
• Minimum 3 years of hands-on laboratory experience with advanced in vitro models (Organ-on-Chip, 3D culture, microfluidics, or cell-based assays).
  
• Strong understanding of cell culture techniques and micro-physiological systems.
  
• Previous customer-facing experience (Field Applications, Technical Support, or Sales Support).
  
• Excellent presentation and communication skills.
  
• Highly organized, proactive, and collaborative; able to manage multiple projects simultaneously.
  
• Willingness to travel 30–50% for customer visits and scientific events.
  

Preferred Qualifications

• Experience in pharmaceutical, biotech, or scientific instrumentation industries.
  
• Familiarity with CRM tools (e.g., Salesforce) and data management systems.
  
• History of published application notes, case studies, or conference presentations.
  
• Bilingual skills (Spanish preferred).