Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Field Service team and bring your passion and talent to work.
Field Automation Engineer
This position is remote and will mainly cover the Florida and South Eastern U.S. territory
Your contribution: Install, develop and implement applications, integrations, mechanical service, customer training, and sales demonstrations of applications on Tecan liquid handling platforms, including EVO and/or FLUENT.
Performs instrument installation, integration of third-party devices and development of software applications by writing Evoware and/or Fluent scripts.
Performs problem diagnosis, service, and preventative maintenance on Tecan instruments.
Performs complex software application development, including developing liquid classes, and device integration at customer sites
Provides customer training on use, application development maintenance, and troubleshooting.
Share information obtained from unique problems or specialized training to the FAE Team and the Tecan organization.
Performs complex demonstrations and installs.
Ability and willingness to maintain a travel schedule and to travel on short notice.
Complete essential service records according to company policy.
Maintains appropriate parts inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Provides back-up service support outside of assigned territory as needed.
Maintains technical knowledge by attending educational workshops and reviewing technical publications.
Handles essential tasks as assigned and responds to change productively.
Follows all local safety procedures, State and Federal OSHA Regulations, and reports any safety concerns.
Your background: BS degree in Life Science or Computer Science or equivalent industry experience
Minimum of 3 years of laboratory experience working with Evoware, Fluent, Magellan and other Tecan software is desired.
Minimum of 3 years robotics/automation experience and writing scripts is desired.
Electro/mechanical experience a plus
Well-developed PC skill level, including MS Windows 2000/XP, Windows 7, WIN10 and Office Suite.
Posses a valid driver's license
Ability to successfully complete and pass all training courses defined in the MTP
Ability to work well under pressure and to multi task
Strong organizational and follow-up skills
Ability to complete all tasks assigned in a timely fashion
High level of commitment and initiative
Willingness to disseminate new information obtained to automation team members
Ability to interact effectively with diverse groups inside and outside of the organization
Ability to work effectively with customers
Ability to manage time effectively
Ability to travel up to 60% of the time
Dependability is a must
Excellent written and oral communication skills
Proven team player
What we offer:
Medical, Dental, and Vision, effective on your first day
16 company-paid holidays
401(k) Employer match on employees first 6% contributions; no vesting period
Company-paid Life Insurance
Health Reimbursement & Savings Account options
Long/Short-term company-paid disability insurance
Employee Assistance Program (EAP)
Accident, Critical Illness, & Hospital Indemnity Legal Shield/Identity Shield
Discounted Pet Insurance
Salary range of $85,000 - $105,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with industry data.)
Scaling Healthcare Innovation Globally:
Tecan's purpose is to improve people's lives and health.
We do that by empowering customers to scale healthcare innovation globally, from life science to the clinic.
Together, we are shaping a brighter, healthier future, for patients across the world.
We collaborate with our customers in healthcare and the life sciences, from early-stage innovation through project implementation and beyond.
We deliver the products, services