Field Client Success Coordinator

Looking to build your career in a fast-paced, hands-on environment? Our print and promotional products company is seeking a highly organized Field Client Success Coordinator to support daily operations and help our internal teams succeed. With 3-5 years of office experience, the ideal candidate is detail-oriented, tech-savvy, and excited to learn the industry while managing multiple priorities.

This is an on-site position, full-time, Monday-Friday.

Key Responsibilities

• Provide administrative support to management and staff.
• Perform data entry into various company and customer platforms and ensure accuracy.
• Track and monitor most active jobs/projects from start to completion.
• Gather and organize supporting documentation required for invoicing and project closeout.
• Assist in vendor clarification, and live job questions and invoicing.
• Maintain electronic and physical filing systems.
• 3-5 years of administrative, retail, or account management experience.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), a plus if you have basic Art Skills in Illustrator.
• Strong organizational, time-management and follow-up skills.
• Strong attention to detail and accuracy with sense of ownership and accountability.
• Ability to prioritize multiple tasks and meet deadlines.
• Able to identify missing information and proactively follow up with team members.
• Comfortable working in a fast-paced environment with changing priorities.
• Professional written and verbal communication skills.

Desired Traits

• Self-starter with a proactive approach.
• Dependable and reliable attendance.
• Comfortable following up with team members to obtain needed information.
• Strong problem-solving abilities.
• Team-oriented and willing to assist and offer help.
• Positive attitude and professional demeanor.
• Experience in the print industry a plus.

Experience:

• Administrative or Retail/Customer Service: 3 years (Required)
• Microsoft Excel: 1 year (Required)
• Adobe Illustrator: 1 year (Preferred)

Work Location: In person