Field CNC Machine Tool Service Engineer

Ellison Technologies

Madison, WI

JOB DETAILS
SKILLS
Automotive Industry, Best Practices, CNC (Computerized Numerical Control) Systems, CNC Lathe, Cellular Telephone, Coaching, Commissioning, Communication Skills, Documentation, Electricity, Equipment Maintenance/Repair, Geometry, Hydraulic Engineering, Identify Issues, Input/Output, Laptop PC, Machine Tool, Market Share, On Site Support, Preventative Maintenance, Problem Solving Skills, Programmable Logic Controller (PLC), Record Keeping, Sales Support, Service Delivery, Technical Writing, Turning Center, Vertical Machining
LOCATION
Madison, WI
POSTED
1 day ago

A day in this role

Morning in Madison: your first stop is a customer running high-mix parts on a 5-axis VMC. You verify alarms, dive into PLC I/O, and trace an intermittent fault to a loose connector. After lunch, you commission a new 3‑axis mill, level it, check geometry, run test cuts, and coach operators on best practices. You wrap the day by documenting your findings and calling another client to schedule preventive maintenance.

Why this position stands out

  • Work hands-on with cutting-edge CNC machinery across the Madison market.
  • Focus on what you do best—diagnosing and repairing—while we minimize paperwork.
  • We provide a car allowance, company cell phone, laptop, and cover your fuel.
  • Strong culture, continuous learning, and consistent growth opportunities.
  • Supportive team that celebrates problem solvers and their impact on customers.

What you will tackle

  • Deliver field service across installation, commissioning, troubleshooting, and preventive maintenance for local customers.
  • Resolve technical issues and provide light sales support and on-the-spot user training when needed.
  • Communicate clearly with operators, engineers, and leaders at customer sites.
  • Represent Ellison Technologies with professionalism and integrity.
  • Own service cases and projects end-to-end; maintain accurate records and technical documentation.
  • Jump in on related tasks as assigned to keep customers productive.

What you bring

  • Hands-on experience installing, maintaining, and repairing CNC machining centers and CNC turning centers.
  • Well-developed mechanical, hydraulic, and electrical troubleshooting abilities.
  • Strength in PLC diagnostics and electrical troubleshooting.
  • Customer-first mindset with excellent communication skills.

Tools and technologies you’ll work with

  • CNC Mill (3–4 axis VMC)
  • CNC Mill (5+ axis VMC)
  • CNC Lathe (2–4 axis)
  • CNC Lathe (5+ axis)
  • CNC Swiss Lathe

Our purpose and culture

Our Mission: Equip manufacturers to compete and win, both locally and globally!

“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people." — Graham Hooper (CEO)

Learn more about who we are on our About Us page.

Professional qualifications spotlight

  • PLC Troubleshooting Skills
  • CNC Machine Repair
  • Electrical Troubleshooting
  • Equipment Diagnostics & Troubleshooting

Compliance

*"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”

About the Company

E

Ellison Technologies

Ellison Technologies is a provider of advanced machining solutions to North American metal-cutting manufacturers and their global affiliates.  As a family of companies we are committed to the survival and growth of the American manufacturing industry.  Independent offices provide us a local market focus and the flexibility to advocate the needs of each of our valued customers.

Our priority is to introduce technologies that strengthen our customers’ ability to compete in the markets they serve.  Whether the solution involves a stand alone machine, multi-process equipment, or an integrated manufacturing system with robotic automation, our goal remains the same; to optimize throughput and quality at the lowest per-part manufacturing cost.  

Our team of engineers, equipment and automation specialists, and project management professionals, are dedicated to helping manufacturers get the most from their technology investments.  Service and parts engineers provide post-installation support aimed at optimizing machine availability, productivity, and cost of ownership.
 

The Ellison Way

We strive to make every customer world-competitive. Whether our customer competes globally or not, Ellison Technologies brings its full mastery of advanced manufacturing technology to provide the most comprehensive and productive solutions the industry has to offer.

WE ARE COMMITTED TO BE AN EQUAL OPPORTUNITY EMPLOYER
Ellison Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of veteran-status, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.

Ellison Technologies welcomes and encourages applications from persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons. The decision on granting reasonable accommodation will be on a case-by-case basis. Ellison Technologies is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within Ellison Technologies.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Manufacturing - Other
WEBSITE
http://www.ellisontechnologies.com/