Field Collector I

Career Opportunity

Position: Field Collector I Location: Dover, DE

What makes us great: At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships.

Your role in our success: This position is responsible for the disconnection of gas service and/or obtaining payments on delinquent customer accounts. This position is also responsible for removing meters from inactive services.

What youll be working on:

• Disconnect gas service on delinquent accounts which includes reading the meter index accurately and completing associated paperwork.
• Collect payments from delinquent accounts.
• Deliver personal contact notices during the winter moratorium.
• Follow all Chesapeake Utilities and Public Service Commission guidelines.
• Support metering department when necessary.
• Program electronic reading devices and install them on meters.
• Understand and comply with Company safety policies and procedures.
• Promote and stress the importance of understanding and handling internal and external customer needs, concerns, and expectations in a professional and courteous manner.
• Perform other duties as assigned.

Who you are:

• Must be friendly, courteous and concerned when approaching customers in the field.
• Must accurately read a gas meter or other measurement device used.
• Can demonstrate good math skills.
• Conscientious work ethic.
• Excellent customer contact skills.
• Ability to perform substantial amount of walking, standing, and lifting of meters.
• Must be able to adapt to various weather conditions since duties are performed primarily outside.
• Knowledgeable of Company safety rules, regulations, procedures and policies.
• Normal level of visual and hearing ability.
• Ability to work independently.
• Valid drivers license with responsible driving history.

Where youll be working:

• Office and field surroundings.
• Working around potentially hazardous/flammable substances and dogs.
• Able to lift 20 to 50 lbs.
• Response to emergency situations during regular work hours as well as after hours.
• Position is stressful at times due to the interaction with delinquent customers.

Whats in it for you?

• Competitive base salary
• Fantastic opportunities for career growth
• Cooperative, supportive and empowered team atmosphere
• Annual bonus and salary increase opportunities
• Monthly recognition events
• Endless wellness initiatives and community events
• Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE!
• Paid time off, holidays and a separate bank of sick time

Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email careers@chpk.com