Field Computer Specialist

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Field Computer Specialist

Field Computer Technician

Position Summary

The Field Computer Technician installs, inspects, troubleshoots, and maintains IT, network, POS, telecommunications, security, and access-control systems across company locations. This role ensures technology and security systems remain operational, properly configured, and compliant with company standards.

Key Responsibilities

• Troubleshoot and maintain computers, POS systems, printers, scanners, and peripherals.
• Inspect and test network equipment, Wi-Fi connectivity, cabling, internet performance, and VLAN configuration.
• Install, configure, and support Windows-based systems and company software applications.
• Test and maintain alarm, access-control, surveillance, intercom, and security systems.
• Verify operation of storage-access systems, gates, keypads, door controls, and related equipment.
• Inspect and support CCTV systems, video recorders, and remote monitoring capabilities.
• Maintain technology and security systems in UBOX and self-storage facilities.
• Perform preventative maintenance, diagnostics, repairs, and equipment testing.
• Document findings, corrective actions, and issues requiring escalation.
• Travel between locations and work independently while providing professional support to facility personnel.

Required Qualifications

• Experience troubleshooting computers, networks, and electronic equipment.
• Knowledge of TCP/IP networking, Wi-Fi, Ethernet cabling, VLANs, and IP addressing.
• Experience supporting Windows systems, hardware, software, printers, and POS equipment.
• Basic understanding of security, alarm, access-control, surveillance, and intercom systems.
• Strong problem-solving, documentation, and organizational skills.
• Ability to work independently and manage multiple priorities.
• Valid driver's license and ability to travel regularly.

Preferred Qualifications

• Experience with enterprise networking equipment and VLAN troubleshooting.
• Experience with POS, CCTV, alarm, and access-control systems.
• Experience installing and terminating Ethernet cabling.
• Experience in field service or multi-site IT support environments.

Physical Requirements

• Travel frequently between assigned locations.
• Work indoors and outdoors around computer, network, and security equipment.
• Use hand tools and basic electronic testing equipment.
• Access equipment located in offices, storage areas, gates, and other facility locations.

U-Haul offers its Field Computer Specialists:

• Full medical coverage, if eligible
• Prescription plans, if eligible
• Dental and vision plans
• Registered Dietitian Program, if eligible
• Gym Reimbursement Program
• Weight Watchers, if eligible
• Virtual doctor visits
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University
• Business-travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation and sick days, if eligible
• Employee Stock Ownership Plan (ESOP)
• 401(k) savings plan
• Life insurance
• Critical illness/group accident coverage
• 24-hour physician available for kids
• MetLaw Legal Program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels and more
• LifeLock identity theft protection
• Savvy consumer-wellness programs - from health-care tips to financial wellness
• Dave Ramsey's SmartDollar Program
• U-Haul Federal Credit Union membership

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.