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Field Computer Technician for Point of Sale Industry

Retail Industry
  • Alliance, Ohio
  • Autofill and Review
30+ days ago

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Field Computer Technician

Job Summary
We are seeking a reliable and skilled Field Computer Technician for restaurant point of sale systems to install, maintain, troubleshoot, and repair computer hardware, software, and networking systems at client locations. This role requires hands-on technical expertise, strong problem-solving abilities, and excellent customer service skills. The Field Technician will travel to customer sites to diagnose technical issues and ensure systems operate efficiently and securely.
Key Responsibilities
  • Travel to client locations to install, configure, and maintain computer systems, peripherals, and network equipment
  • Diagnose and resolve hardware, software, and connectivity issues
  • Perform system upgrades, repairs, and preventative maintenance
  • Install operating systems, business applications, and security updates
  • Set up and support printers, scanners, mobile devices, and other IT equipment
  • Troubleshoot network issues including routers, switches, and wireless connectivity
  • Provide onsite technical support and user training
  • Document service activities, issues, and resolutions
  • Maintain inventory of tools, parts, and equipment
  • Ensure compliance with company IT standards and client security protocols
Required Qualifications
  • Associate degree in Information Technology, Computer Science, or related field (or equivalent experience)
  • Proven experience in computer repair and troubleshooting
  • Strong knowledge of:
    • Windows and/or macOS systems
    • Hardware components and peripherals
    • Networking fundamentals (TCP/IP, Wi-Fi, routers, switches)
    • Microsoft Office and common business software
  • Valid driver’s license 
  • Ability to travel locally to client sites
  • Strong communication and customer service skills
  • Ability to work independently and manage time effectively
Preferred Qualifications
  • Industry certifications such as:
    • CompTIA A+
    • Network+
    • Microsoft Certified Professional (MCP)
  • Experience with:
    • Remote support tools
    • Active Directory
    • Cloud platforms (Microsoft 365, Google Workspace)
    • POS systems or industry-specific hardware
Physical Requirements
  • Ability to lift and carry equipment up to 50 lbs
  • Ability to work in confined spaces or under desks
  • Frequent standing, bending, and driving
Work Environment
  • Primarily onsite at customer locations
  • Combination of office, retail, warehouse, or industrial environments
  • May require occasional evening or weekend support
Compensation & Benefits (Optional Section)
  • Competitive hourly pay / salary
  • Mileage reimbursement/company car used for on-site visits
  • Health, dental, and vision insurance
  • Paid time off
  • Retirement plan
  • Professional development opportunities
Success Traits
  • Problem-solver mindset
  • Self-motivated
  • Detail-oriented
  • Professional and customer-focused
  • Adaptable in fast-paced environments

Numbers & Facts

LocationAlliance, Ohio

Skills

  • Applications Securityunmatched
  • Business Solutionsunmatched
  • Cloud Computingunmatched
  • Communication Skillsunmatched
  • CompTIA A+unmatched
  • CompTIA Network+unmatched
  • Computer Hardwareunmatched
  • Computer Maintenanceunmatched
  • Computer Scienceunmatched
  • Computer Skillsunmatched
  • Computer Systemsunmatched
  • Corporate Complianceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Document Scannersunmatched
  • Driver's Licenseunmatched
  • Hardware Componentsunmatched
  • Hardware Repairunmatched
  • Health Insuranceunmatched
  • Identify Issuesunmatched
  • Information Technology & Information Systemsunmatched
  • Inventory Managementunmatched
  • Lift/Move 50 Poundsunmatched
  • MCP - Microsoft Certified Professionalunmatched
  • Mac Operating Systemunmatched
  • Maintain Complianceunmatched
  • Maintenance Servicesunmatched
  • Microsoft Active Directoryunmatched
  • Microsoft Officeunmatched
  • Microsoft Product Familyunmatched
  • Microsoft Windows Operating Systemunmatched
  • Mobile Devicesunmatched
  • Network Administration/Managementunmatched
  • Network Routersunmatched
  • Network Switchingunmatched
  • Network System Hardwareunmatched
  • Network System Softwareunmatched
  • On Site Supportunmatched
  • Peripheral Hardwareunmatched
  • Point of Sale (POS) Systemsunmatched
  • Point of Sale Installationunmatched
  • Preventative Maintenanceunmatched
  • Printersunmatched
  • Problem Solving Skillsunmatched
  • Reimbursementunmatched
  • Restaurantunmatched
  • Retailunmatched
  • Retirement Planunmatched
  • Salesunmatched
  • Security Protocolsunmatched
  • Software Administrationunmatched
  • System Operationsunmatched
  • Systems Administration/Managementunmatched
  • Systems Maintenanceunmatched
  • TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Technical Supportunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Vision Planunmatched
  • Warehousingunmatched
  • Wi-Fiunmatched
  • Willing to Travelunmatched
  • Wireless Communicationsunmatched

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