Field Deployed Engineer with strong DevOps skills (East Coast)

Field Deployed Engineer with strong DevOps skills East Coast

Scylla AI develops advanced AI-powered video analytics solutions that help organizations enhance security safety and operational efficiency. Our technology uses computer vision and deep learning to detect threats monitor environments and support real-time decision-making across critical infrastructure public spaces and commercial facilities.

We are looking for a FieldDeployed Engineer with strong DevOps skills who will support the deployment integration and ongoing operation of our AI solutions in customer environments.

Role Overview

As aField Deployed Engineer you will work at the intersection ofDevOps deployment engineering and customer support. Your main responsibility will be ensuring that Scylla AI systems are successfully deployed integrated and maintained in production environments.

You will collaborate with engineering product and customer teams to ensure high system reliability and smooth customer operations.

Key Responsibilities

Deploy and configureScylla AI software solutions in customer environments on-premise and cloud.

Maintain and support deployed systems ensuring high availability and performance.

Manage infrastructure using DevOps practices and automation.

Troubleshoot and resolve technical issues related to deployment networking containers and infrastructure.

Monitor system health logs and metrics to proactively identify issues.

Support upgrades patches and new feature rollouts.

Work closely with customers IT teams during integration and support phases.

Create and maintain deployment documentation and runbooks.

Collaborate with internal engineering teams to improve deployment processes and system reliability.

Willingness to travel to customer sites for installations and deployments

Required Skills

Background in technical support with hands-on DevOps skills and previous experience working as a system integrator

StrongLinux administration skills.

Experience withDevOps practices and tools.

Experience withDocker and containerized environments.

Familiarity withKubernetes deployment troubleshooting operations.

Understanding ofnetworking fundamentals TCPIP VPN firewalls.

Experience withCICD pipelines.

Experience monitoring systems and logs Prometheus Grafana ELK or similar.

Scripting skills Bash Python or similar.

Strong troubleshooting and problem-solving skills.

Nice to Have

Experience withAIML systems deployment.

Experience withvideo systems or CCTV infrastructure.

Cloud platforms experience AWS Azure GCP.

Infrastructure as Code tools Terraform Ansible.

Experience working withGPU servers.