Field Deployment Technician

Job#: 3035508

Job Description:

Field Services Technician

Location: Palo Alto, CA (Onsite)

Employment Type: Contract

Role Overview

We are supporting a large-scale enterprise deployment across a healthcare and academic environment. This role is ideal for hands-on, customer-focused technicians who thrive in fast-paced environments and enjoy working directly with end users. You will be responsible for device deployment, MDM enrollment, and real-time support via walk-up and on-site assistance.

Key Responsibilities

• Deploy and provision Windows and macOS devices.
• Enroll and configure devices in Microsoft Intune and Jamf.
• Support two-step device enrollment processes.
• Assist with Microsoft Authenticator setup and MFA support.
• Provide in-person support via walk-up and field service.
• Troubleshoot device issues, reinstall and reset devices.
• Support iPhones including settings navigation and profiles.
• Track and document deployment activities.

Required Qualifications

• 2+ years of device deployment or desktop support experience.
• Experience or exposure to MDM tools (Intune, Jamf preferred).
• Familiarity with Windows, macOS, and iOS.
• Understanding of multi-factor authentication (MFA).

Soft Skills & Success Factors

• Strong communication and customer service skills.
• Ability to support users at all levels.
• Calm under pressure in fast-paced environments.
• Coachable and adaptable.
• Detail-oriented and process-driven.
• Positive and approachable demeanor.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Employee Type:

Contract

Location:

Stanford, CA, US

Job Type:

Date Posted:

May 26, 2026

Pay Range:

$35 - $35 per hour

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