Job Description
Job Title: Field Engineer 2
Job ID:26-04079
Location: Costa Mesa ,CA
Duration: 06 months on W2 contract
Job Summary
Seeking an experienced Field Engineer 2 / Team Lead to provide desk-side and field technical support, hardware/software installation, troubleshooting, deployment, and break-fix services.
Key Responsibilities
Job ID:26-04079
Location: Costa Mesa ,CA
Duration: 06 months on W2 contract
Job Summary
Seeking an experienced Field Engineer 2 / Team Lead to provide desk-side and field technical support, hardware/software installation, troubleshooting, deployment, and break-fix services.
Key Responsibilities
- Install, configure, maintain, and troubleshoot desktops, laptops, printers, servers, storage, networking equipment, and software.
- Provide desk-side and enterprise technical support.
- Support deployment, staging, configuration, testing, and rollout of new infrastructure and applications.
- Perform server/storage break-fix and PC/network installations, moves, adds, and changes.
- Lead or provide technical direction to other technicians as needed.
- Manage service tickets and meet client SLAs.
- Escalate and resolve complex technical issues while maintaining excellent customer service.
Required Skills
- 4+ years of field/desk-side technical support experience.
- Strong desktop, laptop, hardware, software, and networking troubleshooting skills.
- Experience with deployment/rollout projects and ticketing systems.
- Team lead experience preferred.
- A+ Certification preferred/required per client requirements.
- Must be willing to work evening/night shifts.
- Must meet client vaccination requirements.
Compensation:
The hourly rate for this position is $28.78.00 per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Contact:
Raghu: Raghu.m@sunrisesys.com | URL: www.sunrisesys.com
Numbers & Facts
| Location | Costa Mesa, CA |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 1990 |
| Website | http://www.sunrisesys.com/ |
About Company
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
- Business, management, and technical fields
- Information technology consulting and software solutions.
- Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
- Motivating technology staff and establishing partnerships with Fortune 500 companies
Sunrise Systems has a vast range of competence in:
- Design, development, and support of cloud-based solutions from simple to highly complexed
- Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
- Data processing and data migration
- Application re-engineering and platform migration
- Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.
Skills
- CompTIA A+unmatched
- Customer Support/Serviceunmatched
- Desktop PCunmatched
- Hardware Administrationunmatched
- Hardware Installationunmatched
- Hardware Repairunmatched
- Identify Issuesunmatched
- Laptop Hardwareunmatched
- Laptop PCunmatched
- Leadershipunmatched
- Network Administration/Managementunmatched
- Network Configuration Managementunmatched
- Network Softwareunmatched
- Network System Hardwareunmatched
- On Site Supportunmatched
- Printersunmatched
- Problem Solving Skillsunmatched
- Sales/Support Engineering (SE)unmatched
- Service Level Agreement (SLA)unmatched
- Software Administrationunmatched
- Software Installationunmatched
- Team Lead/Managerunmatched
- Technical Supportunmatched
- Testingunmatched
- Vaccinationunmatched
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