This position involves taking PC hardware break fix calls at various locations, requiring reliable transportation and the ability to pass drug and background screening. The candidate must complete product training and work in a highly directed environment, performing activities such as component swapping, image loading, and testing via scripts, along with non-troubleshooting duties.
Responsibilities include supporting service calls, installing and servicing PCs and peripherals, performing routine hardware installs, moves, adds, and changes, and handling desktop and laptop repairs, including unit replacements and software loads.
Required skills include expertise with Dell desktops and an A+ certification. Candidates must be willing to drive long distances, handle administrative tasks, work overtime if needed, and adhere to a business casual dress code. Certification costs are self-funded, with completion required prior to employment. Technical questions assess PC building, hardware, BIOS, drivers, and command line knowledge.
Applicants must provide detailed answers to screening questions, demonstrate US citizenship, and commit to at least 6 months in the role.