Field Engineer 4

Ampcus Incorporated

North Syracuse, NY

JOB DETAILS
SKILLS
Auto Insurance, Automotive Repair and Maintenance, Business Services, Consulting, Dell Computers, Desktop PC, Federal Government, Hard Drives, Hardware Components, Hardware Repair, Identify Issues, Keyboards, LCD (Liquid Crystal Display), Laptop PC, Microsoft Product Family, Mobile Devices, Motherboards, On Site Support, Reimbursement, Sales/Support Engineering (SE), Systems Administration/Management, United States Citizen, Willing to Travel
LOCATION
North Syracuse, NY
POSTED
16 days ago

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

 

Job Title: Field Engineer 4

Location(s): North Syracuse, NY


Work Authorization:

  • US Citizenship required due to work in federal/government facilities.

Position Overview:
Field Computer Technician responsible for laptop and desktop break-fix support across metro and surrounding areas. The role includes onsite hardware repairs, system replacements, and ticket management using a mobile device.

Key Responsibilities:

  • Diagnose and repair laptops and desktops.
  • Replace hardware components including:
    • Motherboards
    • Hard drives
    • Keyboards
    • LCD screens
  • Perform whole-unit swaps and peripheral replacements.
  • Update and close service tickets in real time.
  • Travel locally between customer locations.

Requirements:

  • 1+ year of hands-on laptop/desktop break-fix experience.
  • Experience diagnosing Dell laptops and PCs preferred.
  • A+ Certification required (can be completed within 90 days if not already certified).
  • Must own a reliable vehicle and maintain car insurance.
  • Ability to travel extensively (250–350 miles weekly).
  • Basic Microsoft application knowledge.
  • Comfortable with administrative reporting via mobile device.
  • Must pass background and drug screening.
  • Dell certifications required before start date (provided free).

Additional Details:

  • Mileage reimbursement provided during work hours only.
  • Vaccine not required.
  • Overtime and extended shifts may occasionally be required.
  • Business casual dress code mandatory.
 


Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

About the Company

A

Ampcus Incorporated

Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.

Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.

We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted"​ that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.

Industry: Information Technology and Services

Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.ampcus.com