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Field Engineer

SAIC

Clinton, MD

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JOB DETAILS
SALARY
$80,001–$120,000 Per Year
SKILLS
Air Force, Algorithms, CompTIA Security+, Computer Networks, Computer Systems, Corrective Action, Course Administration, Customer Support/Service, Data Collection, DoD Secret Clearance, Electronic Warfare, Establish Priorities, Federal Government, Government, Hardware Components, Hardware Upgrades, IP (Internet Protocol), IP Addressing, IR (Infrared), Identify Issues, Information Technology & Information Systems, Infrastructure Software, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Mobile Devices, Network Administration/Management, Network Routers, Network Switching, Network Topology, OEM (Original Equipment Manufacturer), On Site Support, Performance Analysis, Performance Management, Performance Metrics, Return Merchandise Authorization (RMA), Returns Processing, Sales/Support Engineering (SE), Software Administration, Software Installation, System Integration (SI), System Operations, Systems Administration/Management, Systems Analysis, Systems Engineering, Systems Maintenance, Telephone Technology, Time Management, Training/Teaching, Trend Analysis, United States Air Force (USAF), VMWare ESX/ESXi, VMWare vSphere, Willing to Travel, Wireshark (Ethereal), Work From Home
LOCATION
Clinton, MD
POSTED
1 day ago
Job ID: 2611789

Location: Andrews Afb, MD, US

Date Posted: 2026-04-30

Category: Engineering and Sciences

Subcategory: Field Engineer

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: Secret

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is seeking Field Service Engineers (FSE) to support the Medusa Sustainment project, at Andrews Air Force Base, which is a U.S. Air Force solution for defense against small unmanned aerial systems (s-UAS). The Medusa System of Systems is the U.S. Air Force's solution for defense against small unmanned aerial systems (s-UAS) utilizing a government-owned Medusa Command and Control (Medusa C2), which allows for a plug-and-play selection of Passive and Active Sensors, Electronic and Kinetic Weapon Systems, as well as the insertion of a variety of Fusion, Association, Threat and Combat ID Algorithms. The Medusa C2 supports fixed base, portable, mounted and handheld operations. The Medusa Team supports the United States Air Force C-sUAS programs worldwide.

Job Responsibilities:
  • Provide field engineering and technical support services to maintain and sustain fielded C-sUAS systems, equipment, and software at designated locations.
  • Install, operate, maintain, and troubleshoot program-of-record software applications, integrated radios, and hardware components.
  • Perform troubleshooting, fault isolation, and repair to the Line-Replaceable Unit (LRU) level before escalating to higher-level maintenance.
  • Prepare systems for operation, including system software loading, operator training, and conducting operational checks.
  • Assist with packaging and Return Material Authorization processes for non-mission capable systems or equipment to higher-level maintenance facilities (e.g., SAIC AF C-sUAS Regional Support Center in Huntsville, Alabama).
  • Provide on-site and telephonic technical support for Airmen regarding system operations and maintenance.
  • Conduct training as needed to improve system performance and empower users.
  • Support the program Field Service Support Desk as required.
  • Conduct scheduled equipment inventories to ensure accountability and readiness.
  • Install software maintenance updates and/or hardware upgrades to maintain system performance.
  • Facilitate weekly site status meetings with Field Service Engineers (FSEs), Original Equipment Manufacturers (OEMs), and customers to report on system performance and provide updates.
  • Analyze complex systems to identify faults, system failures, maintenance procedures, and part replacements at the LRU level. Assist senior-level technical specialists with deployments as needed.
  • Execute corrective maintenance actions to compress response times and meet key performance indicators (KPIs).
  • Conduct parts replacements, system upgrades, and deployments using diagnostic tools and technical expertise.
  • Adhere to contract KPIs.
  • Perform fault determination and fault isolation at the LRU level, executing Removal and Replacement (R&R) of failed components both onsite and at depot locations.
  • Monitor and analyze trends to improve system support and accessibility.
  • Successfully complete required certifications and training, including Medusa C-sUAS Administrator and Maintainer courses (minimum passing score of 70) and OEM training courses.
  • Assist in optimizing program-of-record software and hardware components for peak functionality.
  • Provide independent decision-making and expert recommendations to improve system performance during complex deployments.


Qualifications
  • Bachelors and two (2) years or more experience; Masters and 0 years related experience.
  • Security+ certification required.
  • Active DoD Secret Clearance required.
  • Experience with tactical networks and troubleshooting.
  • In field operator training.
  • Troubleshooting of computer systems and networks.
  • Ability to effectively prioritize and execute tasks in high-pressure environments.
  • Able to work independently and efficiently with short term deadlines.
  • Willingness to travel (10%).

Desired Skills:
  • Microsoft Office Suite (PowerPoint, Excel, Word).
  • Familiarity with personal computers, switches, routers, Internet Protocol (IP) addressing, network topologies, and troubleshooting procedures.
  • Basic operational knowledge of VMware ESXi/VMware Infrastructure software suite.
  • Experience in the operation and maintenance of Radar systems.
  • Experience in the operation and maintenance of Electronic Warfare (EW) systems.
  • Experience in the operation and maintenance of EO/IR camera systems.
  • Wireshark data captures.


Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC's approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see .

About the Company

S

SAIC

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions. We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
2013
WEBSITE
https://jobs.saic.com/

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