Job Description
Title: Field Engineer
Location:Costa Mesa, California 92626
Contract Duration: 6 to 12 months
Pay Range: $25.90-$28.78
Job Description
Responsibilities:
You will be working in the deployment services
Supporting the implementation and rollout of new applications or infrastructure
Activities may include:
- Hardware or software procurement
- Configuration
- Tuning
- Staging
- Installation
- Interoperability testing
Location:Costa Mesa, California 92626
Contract Duration: 6 to 12 months
Pay Range: $25.90-$28.78
Job Description
- As a Field Engineer 2, your primary responsibility will be a team Lead, installing, diagnosing, servicing maintaining High-end proprietary products as well as other computer-related products such as desktop and laptop computers, printers, standard software, high-end servers, networking devices, and large-scale payment products.
- When in support of ITO engagements, you will be recognized as desk side support specialist. You may be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
- You will handle more complex products, problems, and/or projects and may provide technical guidance to lower-level engineers.
- You may function as a team or on-site leader as necessary, providing technical support to customers in solving technical problems that occur during the installation or operation of company supported products.
- Break fix repair of Industry standard enterprise level servers
- Deskside Support
- Desktop/Laptop Repair
- installing
Responsibilities:
You will be working in the deployment services
Supporting the implementation and rollout of new applications or infrastructure
Activities may include:
- Hardware or software procurement
- Configuration
- Tuning
- Staging
- Installation
- Interoperability testing
- May function as team or site leader providing direction to other technicians
- Performs server and storage break and fix.
- Provides support for Enterprise products, such as Dell ESFDesk side support specialist
- Provides support for enterprise storage products
- Supports Networking products - including Cisco certification requirements
- Provides support for Payment systems products and core-CMOS products
- May have project management responsibilities for smaller projects
- Possesses other, high skilled, specialized technical skills.
- Provides support for software, hardware and networking support for desktops, laptops and servers
- Provides maintenance and support on legacy products
- Installs and maintains PCs and associated software, networks, servers and peripherals
- Performs installs, moves, adds and changes as required
- Tests and certifies PCs, networks, servers and client approved applications
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor and dress.
- Ensures customer satisfaction throughout the service delivery transaction
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Numbers & Facts
| Location | Costa Mesa, CA |
| Industry | Staffing/Employment Agencies |
| Salary | $25.90 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- CMOSunmatched
- Cisco Certificationsunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Dell Computersunmatched
- Desktop PCunmatched
- Hardware Administrationunmatched
- Hardware Installationunmatched
- Help Deskunmatched
- Identify Issuesunmatched
- Industry Standardsunmatched
- Interoperability Testingunmatched
- Laptop PCunmatched
- Network Supportunmatched
- Operational Supportunmatched
- PC Softwareunmatched
- Peripheral Hardwareunmatched
- Printersunmatched
- Product Supportunmatched
- Project/Program Managementunmatched
- Purchasing/Procurementunmatched
- Sales/Support Engineering (SE)unmatched
- Scripting (Scripting Languages)unmatched
- Service Deliveryunmatched
- Service Level Agreement (SLA)unmatched
- Software Administrationunmatched
- Team Lead/Managerunmatched
- Technical Leadershipunmatched
- Technical Supportunmatched
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